NEIDA M. CASTRO NEGRON
North Charleston,USA
Summary
Results-driven administrative and personnel specialist with proven experience in customer service, organizational leadership, pay and personnel management, and official correspondence handling. Demonstrates strong communication skills, adaptability, and a mission-focused work ethic. Fluent in English and Spanish with a track record of supporting diverse teams and ensuring operational readiness.
Overview
16
16
years of professional experience
Work History
Command Pay and Personnel Supervisor
United States Navy
01.2019 - Current
- - Process and manage official civilian and military correspondence with confidentiality and precision.
- - Provide customer service support for pay issues, transfers, awards, PCS, retirements, and separations.
- - Utilize systems including SalesForce, NSIPS, OMPF, and NDAWS for personnel record and pay management.
- - Coordinate Commanding Officer’s calendar and scheduling for operational efficiency.
- - Lead administrative process improvements to strengthen workflow and mission readiness.
- - Awarded four Navy and Marine Corps Achievement Medals for exceptional service and leadership.
Cook & Customer Service
Fort Buchanan Golf Course
01.2016 - 01.2019
- - Provided food service and customer support to military and civilian members.
- - Ensured a positive dining experience and maintained service quality.
Banquet Cook
Hilton & Waldorf Astoria Hotels
01.2013 - 01.2016
- - Supported high-volume banquet kitchen operations.
- - Prepared meals and ensured kitchen standards were consistently met.
Sales Representative
Triple SSS Insurance
01.2010 - 01.2013
- - Marketed and sold medical and accidental insurance policies.
- - Maintained client relationships and achieved sales goals.
Education
Master of Science in Business Administration - Business Administration
Excelsior University
12.2025
Bachelor of Arts - Liberal Arts
Excelsior University
02-2025
Associate Degree - Liberal Arts
Excelsior University
01.2024
Culinary Arts Diploma -
Florida Technical College
01.2013
High School Diploma - undefined
Stella Marquez High School
01.2001
Skills
- Technical & Speech Writing
- Personnel & Administrative Support
- Customer Service
- Public Speaking
- Leadership & Team Coordination
- Time & Calendar Management
- Critical Thinking & Problem Solving
- Spanish / English Bilingual
- Working Under Pressure
- Mission-Oriented Work Ethic
Clearance
TS/SCI
Languages
English
Timeline
Command Pay and Personnel Supervisor
United States Navy
01.2019 - Current
Cook & Customer Service
Fort Buchanan Golf Course
01.2016 - 01.2019
Banquet Cook
Hilton & Waldorf Astoria Hotels
01.2013 - 01.2016
Sales Representative
Triple SSS Insurance
01.2010 - 01.2013
Associate Degree - Liberal Arts
Excelsior University
High School Diploma - undefined
Stella Marquez High School
Master of Science in Business Administration - Business Administration
Excelsior University
Bachelor of Arts - Liberal Arts
Excelsior University
Culinary Arts Diploma -
Florida Technical College