Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic

Catheryn Muro Espinosa

North Charleston,USA

Summary

Dynamic Leasing Consultant with a proven track record at Friedlam Partners, specializing in customer service and targeted marketing strategies. Recognized for enhancing tenant relationships through effective communication and problem resolution, resulting in increased engagement in bilingual markets. Proficient in Rent Manager, dedicated to fostering positive community interactions and driving tenant satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Friedlam Partners
North Charleston, SC
01.2025 - Current
  • Updated resident data into property management software system daily.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Processed move-outs by completing final walkthrough, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Developed marketing plans to target bilingual markets.
  • Developed promotional materials for marketing campaigns.
  • Received rent payments and tracked transactions in accounting software.

Cashier

La Mexicana Supermarket
North Charleston, SC
08.2024 - 01.2025
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Welcomed customers, offering assistance to help find store items.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered customers' questions and provided information on store procedures or policies.

Paramedic assistant (Volunteer)

Universidad Politécnica de Aguascalientes
Aguascalientes, Mexico
08.2023 - 12.2023
  • Completed day-to-day duties accurately and efficiently.
  • Updated and maintained databases with current information.
  • Supported nursing staff in day-to-day operations.
  • Assisted in the distribution of masks and hand sanitizers to individuals entering the facility.
  • Administered health questionnaires to assess COVID-19 symptoms and exposure risks.

Babysitter

Private Client
Aguascalientes, Mexico
01.2021 - 01.2023
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Responsibly watched children while parents were out.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Helping older children with homework assignments as directed by parents.

Math tutor

CETis 80 "Gral. Ignacio Lopez Rayon"
Aguascalientes, Mexico
08.2022 - 06.2022
  • Monitored students' math skills using progress assessment tools.
  • Facilitated group discussions on mathematical education and applied feedback to individualized lesson plans.
  • Attended to students in classroom, study area, and home environments to maximize support.
  • Provided feedback regarding student progress to teachers, parents, and administrators.
  • Communicated effectively with parents about student progress.

Education

Certification - Building Construction

Cooper River Center for Advanced Studies
North Charleston, SC
06.2024

High School Diploma -

R.B. Stall High School
3625 Ashley Phosphate Rd
06.2024

Certification - OSHA-10

Cooper River Center for Advanced Studies
North Charleston, SC
12.2023

Diploma -

CETis 80 "Gral. Ignacio Lopez Rayon"
Aguascalientes, Mexico
12.2023

Diploma - computing

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"
Aguascalientes, Mexico
06.2020

Diploma - cut and confection

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"
Aguascalientes, Mexico
06.2020

Diploma - industrial drawing

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"
Aguascalientes, Mexico
06.2020

Skills

  • Microsoft Office
  • Rent Manager
  • Marketing strategy
  • Team collaboration
  • Problem solving
  • OSHA compliance
  • Customer service
  • Sales
  • Marketing promotions
  • Effective communication
  • Problem resolution

Accomplishments

  • Member of the "National Technical Honor Society"
  • Knowledge Olympiad, Fifth place at state level
  • A/B Honor Roll, 2023-2024
  • Student of the Month, 02/01/2024
  • Member of the "Beta Club", 2024

Certification

  • Certified in OSHA

Languages

Spanish
Native/ Bilingual
English
Professional

Affiliations

  • Student ambassador, 2024

Timeline

Leasing Consultant

Friedlam Partners
01.2025 - Current

Cashier

La Mexicana Supermarket
08.2024 - 01.2025

Paramedic assistant (Volunteer)

Universidad Politécnica de Aguascalientes
08.2023 - 12.2023

Math tutor

CETis 80 "Gral. Ignacio Lopez Rayon"
08.2022 - 06.2022

Babysitter

Private Client
01.2021 - 01.2023

Certification - Building Construction

Cooper River Center for Advanced Studies

High School Diploma -

R.B. Stall High School

Certification - OSHA-10

Cooper River Center for Advanced Studies

Diploma -

CETis 80 "Gral. Ignacio Lopez Rayon"

Diploma - computing

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"

Diploma - cut and confection

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"

Diploma - industrial drawing

Escuela Secundaria Tecnica #24 "J. Isabel Duron Hernandez"

Similar Profiles

CREATE PROFILE