Maria Morales
Addison
Summary
Experienced leasing professional with a strong track record in managing tenant relations and lease agreements. Demonstrates consistently high occupancy rates and enhances tenant satisfaction. Excels in adapting to changing environments and achieving desired outcomes. Possesses excellent communication and organizational skills to ensure seamless operations and successful outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Leasing Consultant
MAA-Addison, TX
08.2022 - Current
- Meeting with prospective tenants, showing them the available units and highlighting the benefits of the property
- Preparing and executing lease documents according to property standards and regulations
- Conducting credit and background checks to qualify potential tenants
- Providing customer service to current and prospective residents and addressing their needs and concerns
- Marketing the property and attracting new leads
Medical Office Assistant
Clinicas Mi Doctor-Aldine Clinic
11.2015 - 06.2016
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Processed insurance claims and verifications through specialized billing software.
- Used electronic health records software to efficiently manage patient information.
Leasing Consultant
Bachmann Oaks
07.2013 - 07.2016
- Coordinated maintenance requests to ensure timely resolution and tenant satisfaction.
- Negotiated lease terms effectively to meet both tenant and management needs.
- Conducted property tours for prospective tenants to highlight unique features.
- Provided personalized assistance for tenant inquiries to enhance satisfaction.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Education
Medical office specialist - Medical Billing & Coding
Concorde Career College
Dallas, TX12.2015
Medical assistant - Medical Assisting
ATI
Dallas, TX06.2006
College Degree - Child Development
University of Dallas
Dallas, TX09.2005
High school diploma - undefined
Creekview High School
Carrollton, TX06.2002
Skills
- Medical Coding
- CPT Coding
- Medical Billing
- ICD-10
- Medical terminology
- Communication skills
- Bilingual
- Customer service
- Medical office experience
- Computer skills
- Spanish
- English
- ICD-9
- EMR Systems
- Physiology Knowledge
- Insurance Verification
- ICD Coding
- Transcription
- Medical Records
- Teaching
- Data entry
- Sales
- Yardi
- Operating systems
- Microsoft Excel
- Time management
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Organizational skills
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Driver's License
Languages
Spanish - Expert
Star Sales Two years straight
“Star Sales is successfully meeting the target for unit sales at the apartment complex. The current performance aligns with the desired benchmarks, demonstrating strong progress in achieving our goals.”
Timeline
Leasing Consultant
MAA-Addison, TX
08.2022 - Current
Medical Office Assistant
Clinicas Mi Doctor-Aldine Clinic
11.2015 - 06.2016
Leasing Consultant
Bachmann Oaks
07.2013 - 07.2016
Medical assistant - Medical Assisting
ATI
College Degree - Child Development
University of Dallas
High school diploma - undefined
Creekview High School
Driver's License
Medical office specialist - Medical Billing & Coding
Concorde Career College
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