Front Desk Coordinator
Neida Nunez
AZ Pain Doctors
Casa Grande,AZ
11
Years of experience
Detail-oriented Front Desk Operations Manager experienced in enhancing client experiences and managing administrative functions. Achieved operational efficiency through effective communication and team collaboration, consistently supporting colleagues to meet dynamic needs. Competent in maintaining security within correctional facilities, employing conflict resolution and de-escalation techniques to ensure safety and compliance with legal standards.
Work History
Front Desk Coordinator
4 Months- Managed patient scheduling and appointment coordination to optimize office workflow.
- Developed and maintained electronic medical records for accurate patient information access.
- Implemented process improvements to enhance patient check-in efficiency and satisfaction.
- Collaborated with medical staff to ensure seamless communication regarding patient needs.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
Production Team Member(Contract with LUCID Motors)
2 Years 6 Months- Assisted in the assembly and production of electric vehicle components following strict quality control standards at LUCID Motors.
- Operated machinery and equipment to maintain manufacturing efficiency and consistently meet production deadlines.
- Implemented safety protocols and guidelines to enhance workplace security for staff and protect equipment.
Correctional Officer
1 Year 5 Months- Supervised inmates in correctional facility, enforcing adherence to safety and security protocols.
- Conducted regular inspections of cells and common areas, identifying and mitigating risks of contraband and security breaches.
- Implemented de-escalation techniques to resolve conflicts and maintain a calm and controlled environment.
- Prepared detailed incident reports, documenting violations and incidents to support operational accountability.
Collections Support Clerk I(Hybrid)
6 Months- Designed filing systems for organizing confidential customer records and reports, ensuring easy access and compliance.
- Assessed accounts for payment plan compliance, facilitating timely collections and reducing delinquency.
- Compiled documentation for collection and repossession efforts, supporting legal compliance and operational efficiency.
- Developed organizational filing systems for confidential customer records and reports.
Patient Care Coordinator
8 Months- Coordinated patient appointments, medical records, and insurance information to facilitate efficient patient care delivery.
- Evaluated patient needs and concerns, providing empathetic support and guidance to address their questions and facilitate their treatment plans.
- Conducted proactive outreach to schedule follow-up appointments, provide medication reminders, and address post-treatment concerns to enhance patient engagement.
- Maintained accurate patient databases, charts, and files to ensure compliance with privacy regulations and support continuity of care.
Medical Receptionist
4 Months- Greeted patients and visitors courteously, enhancing overall patient experience.
- Scheduled patient appointments and managed office calendar to optimize daily operations.
- Verified patient insurance, collected co-payments, and maintained precise patient records to support billing processes.
- Answered incoming calls, responded to inquiries, and directed calls to appropriate staff members.
- Assisted with administrative tasks such as filing, scanning, and organizing patient paperwork.
Correctional Officer
2 Years 4 Months- Supervised inmate security to ensure safety and compliance within correctional facility.
- Conducted routine searches of cells and common areas, effectively preventing contraband entry.
- Enforced facility rules and regulations with firm but fair approach.
- Responded decisively to emergencies, restoring order and ensuring safety during incidents.
Medical Receptionist
4 Months- Greeted patients warmly, enhancing overall patient experience and satisfaction.
- Greeted patients with a friendly and professional demeanor, providing excellent customer service.
- Verified insurance information and collected co-pays accurately.
- Organized patient files and maintained reception area, ensuring efficient workflow and accessibility.
- Assisted medical staff with administrative tasks to ensure smooth clinic operations.
Optician
3 Years 4 Months- Dispensed and fitted eyewear based on patient prescriptions and preferences.
- Educated patients on eyewear care and maintenance to extend product lifespan.
- Assisted with frame selection and styling, enhancing patient satisfaction and comfort.
- Managed inventory and ordered eyewear products, ensuring timely availability for patient needs.
Education
High School Diploma
Skills
Customer Service
Office Administration
Armed Security
Manufacturing
Production
Optics
Typing
Phone Etiquette
Medical Terminology
Time Management
Communication
Safety
Languages
English - Expert
Spanish - Expert
Timeline
Front Desk Coordinator
AZ Pain Doctors
2026.03 - CurrentRead More
Production Team Member(Contract with LUCID Motors)
Balance Staffing
2023.08 - 2026.02Read More
Correctional Officer
CoreCivic
2023.08 - 2025.01Read More
Collections Support Clerk I(Hybrid)
GM Financial
2023.02 - 2023.08Read More
Patient Care Coordinator
Hanger Prosthetics and Orthotics
2022.03 - 2022.11Read More
Medical Receptionist
Arizona Advance Urology
2021.10 - 2022.02Read More
Correctional Officer
CoreCivic
2019.03 - 2021.07Read More
Medical Receptionist
Sierra Orthopedics
2018.10 - 2019.02Read More
Optician
Nationwide Vision Center
2015.06 - 2018.10Read More
Casa Grande Union High School
High School Diploma
Read More