Neida Rodriguez

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Demonstrated speed and accuracy in order item selection.
• Selected best-quality perishable items such as meat and produce.

This was a seasonal job position

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
• Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
• Trained and mentored junior engineers, fostering a culture of continuous learning and professional development within the team.
• Supervised product development and introduction of prototypes for Type designs.