Neigel Pilate
Mesa,AZ
Summary
Logistics Support Specialist with proven expertise in vendor collaboration, customer engagement, and team coordination to meet operational targets. Demonstrates strong organizational skills in inventory management and supply validation while providing technical support to resolve customer issues. Recognized for exceptional multitasking abilities and effective conflict management, ensuring streamlined logistics processes. Committed to enhancing warehouse efficiency through meticulous planning and communication.
Overview
10
10
years of professional experience
Work History
Logistics Technician
Marshalls Distribution Center
Phoenix, AZ
08.2019 - 12.2020
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Checked items into computer system, printed labels and directed to storage locations.
- Coordinated with freight forwarders to expedite international shipments.
- Completed status reports every Tuesday on logistics activities and issues.
- Coordinated across departments to build successful logistics solutions for end customers.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
Logistics System Engineer
Nike
Memphis, TN
05.2016 - 07.2019
- Designed and implemented techniques to reduce time and costs required to obtain and move goods.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Worked with vendors to obtain optimal prices and delivery schedules.
- Evaluated and reconfigured systems to support customer service and operational goals.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely.
- Inspected product load for accuracy and safely transported it around the warehouse.
Club Demonstrator
Costco
Memphis, TN
02.2014 - 04.2016
- Promoted, shared samples and information about products to club members.
- Tracked activities in daily logs and weekly update reports.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Cross-trained new employees by explaining rules, procedures and job responsibilities.
Sales Associate And Delivery Driver
Factory Direct
Cleveland, MS
06.2011 - 01.2014
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Sold various products by explaining unique features and educating customers on proper application.
- Delivered rush merchandise on tight schedules to meet customer targets.
Education
Associate Degree in Computer Information Technology - Information Technology
Southwest Tennessee Community College
Memphis, TN05.2013
Skills
- Customer Support
- Product Needs Assessment
- Long-Distance Driving Experience
- Pallet Jack Operation
- Strong Written Communication
- Accurate Data Entry
- Vendor Management Expertise
- Effective Conflict Resolution
- Analytical Decision-Making
- Critical Analysis
- ERP Procurement Management
- Inventory Management
Affiliations
- Member, National Federation Independent Business (2018 - present)
- Member, SWCC Alumni Association
Education and Training
other
Timeline
Logistics Technician
Marshalls Distribution Center
08.2019 - 12.2020
Logistics System Engineer
Nike
05.2016 - 07.2019
Club Demonstrator
Costco
02.2014 - 04.2016
Sales Associate And Delivery Driver
Factory Direct
06.2011 - 01.2014
Associate Degree in Computer Information Technology - Information Technology
Southwest Tennessee Community College
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