Neiker Soto
Dallas,TX
Summary
Dynamic professional with extensive experience in warehouse operations and team coordination. Skilled in performance metrics analysis and bilingual communication, contributing to improved productivity and operational flow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Station Associate
Amazon
2024.12 - Current
- Monitor inbound volume, cube size to and inducting flow to optimize receiving operations
- Analyze workflows and implement more efficient processing methods
- Lead and manage teams of 30+ associates to meet productivity targets
- Track performance metrics (rates, TOT, efficiency) and provide real-time adjustments
- Supervise water spiders, unloaders, diverters, stowers and pickers to ensure efficiency and smooth operations
- Oversee automated lines (ADTA) and ensure continuous flow with minimal disruptions
- Assign tasks and balance labor based on workflow and WIP
- Collaborated with team members to implement process improvements, enhancing operational efficiency.
- Perform multiple warehouse functions: stow, pick, buffer, water spider, unloading, problem solve.
- Prepare start-of-shift (SOS) and end-of-shift (EOS) reports.
- Track expected vs. actual volume and adjust operations accordingly
- Manage yard flow, dock coordination, and gatekeeping procedures
- Communicate with yard marshal/hostler to coordinate trailer movement
- Ensure quality control and resolve operational issues in real time
- Maintain quality and safety standards across all operations
- Serve as a key communication link between associates, Process Assistants, and Area Managers
- Assist in maintaining organized and compliant work areas
Intern Safety Champion
Amazon
2025.11 - 2026.01
- Conducted safety audits in accordance with warehouse safety policies
- Inspected and maintained spill carts, waste stations, and hazmat cages
- Verified proper storage, labeling, and disposal of hazardous materials
- Communicated safety standards to associates
- Delivered safety coaching to associates on hazmat handling procedures
- Assisted leadership with incident prevention and compliance reporting (SOS/EOS)
Manager Assistant
Zucarga Express
2022.09 - 2023.02
- Delivered customer service and handled client communications professionally
- Coordinated shipment tracking and updates between locations
- Developed marketing strategies and improved communication outreach
- Utilized Canva and other design platforms to create customer-facing communications
- Assisted manager in all aspects of business operations.
Education
High School Diploma -
U.E. San Martin De Porres
Maracaibo, VenezuelaSkills
- Time management
- Attention to detail
- Computer skills
- Warehouse Operations
- Team Leadership & Coordination
- Bilingual Communication (English & Spanish)
- Problem Solving
- Process Improvement
- Performance Tracking
- Workflow & Flow Management
- Basic Design Tools
Certification
- C1 English Level Certificate, Cevaz, Venezuela
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Intern Safety Champion
Amazon
2025.11 - 2026.01
Delivery Station Associate
Amazon
2024.12 - Current
Manager Assistant
Zucarga Express
2022.09 - 2023.02
High School Diploma -
U.E. San Martin De Porres