Nicole Hollins

• Implements department workflows and SOP's as well as revenue cycle training materials.
• Supervise the daily business functions of the Insurance Verification team and conduct audits to ensure complice and accuracy.
• Monthly MCO report data collection.
• Monitor claim denials in the clearinghouse for insurance related rejections.
• Conduct staff meetings to address revenue cycle daily functions and concerns.
• Work closely with Billing, Front Desk and Scheduling on day to day orperations.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Insurance verifications.
• Steps forward to address any issues related to insurance and or polices.

• NSA negotiations and IDR processing .• Insurance verification •Charge Verification & Compliance review to capture rejection data.• ERA and payment posting. • Data Management and reporting. • Charge Capture • Money conveyance to ensure proper distribution • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing

compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding. • Commercial, Medicaid and Medicare Billing • Charge and data entry • Works collectively with providers to ensure proper billing practices.

• Professional and facility billing .•Charge Verification & Compliance review to capture rejection data.• ERA and payment posting. • Data Management and reporting• Insurance verification• Charge Capture • Money conveyance to ensure proper distribution • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing

compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding. • Commercial, Medicaid and Medicare Billing • Charge and data entry • Works collectively with providers to ensure proper billing practices.

Charge Verification & Compliance review to capture rejection data. • Data Management and reporting.

• Charge Capture • Money conveyance to ensure proper distribution • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing

compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding. • Commercial, Medicaid and Medicare Billing • Charge entry • Works collectively with providers to ensure proper billing practices

• Insurance verification .•Charge Verification & Compliance review to capture rejection data.• ERA and payment posting. • Data Management and reporting. • Charge Capture • Money conveyance to ensure proper distribution • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing

compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding. • Commercial, Medicaid and Medicare Billing • Charge and data entry • Works collectively with providers to ensure proper billing practices.

Charge Verification & Compliance review to capture rejection data. • Hospice Billing •Insurance Verification

• Charge Capture and payment posting • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding. • Commercial, Medicaid and Medicare Billing • Claim billing for Hospice and Physician charges. • EOB posting and Electronic Remittance Posting

Charge Verification & Compliance review to capture rejection data. • Correct and process billing charges for facility and professional claims. •Insurance verification

• Charge Verification & Compliance review to capture rejection data. • Data Management and reporting.

• Charge Capture and payment posting • Collaboratively works with other Departments and areas within the hospital regarding the charge capture process, patient billing compliance issues and appropriate use of ICD-10 and CPT codes. • Identifies opportunities to maximize charge capture for both inpatient and outpatient coding.

• EOB posting and Electronic Remittance Posting • Check in and check out patients • Reconciling day end