Neil Blackmore
Rahway,NJ
Summary
I am a dynamic sales management professional with over 11 years of experience selling into the pharmaceutical and biotechnology manufacturing industry and I am looking for the opportunity to advance my career by moving into a senior sales leadership role. From starting out as a territory manager I have gained roles of increasing responsibility including two promotions since 2021. I was originally transferred within my company from the UK to the US as a subject matter expert for the cleanroom contamination control portfolio that is marketed and sold by Ecolab world wide.
I have won several awards during my career including global sales person of the year and an invitation to my current employers winners circle trip which is awarded once per year to around 150 out of 45000 global associates.
The market I have been selling into requires a good understanding of good manufacturing practice, US and EU regulations and strong technical acumen. Therefore, I would be well suited to a company that usually sells through a complex and technical sales cycle which in some cases take years from start to completion.
Finally, I have a research masters degree in medical and molecular biosciences (neuroscience) and given the technical educational background that I have I feel that I'd be able to adapt well to a role outside of my current industry if necessary.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Development Manager
Ecolab Inc
04.2022 - Current
- Have a business development manager that reports to me. Responsible for developing regional sales strategy in direct reports territory, training and development.
- Mentor account managers in North Eastern US in selling cleanroom disinfection portfolio
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Regional Corporate Account Manager
Ecolab
05.2021 - 04.2022
- Assigned 4 North American and 3 global corporate accounts to manage. The accounts were all multinational with manufacturing facilities across the world. The individual facilities would be managed by account managers, I would be responsible for the global/regional relationship
- Established profitable partnerships in pharmaceutical, biotech and personal care sector to grow corporate account base.
- Coordinated full sales lifecycle from proposal development to closings and follow-up.
- Developed, serviced and grew corporate accounts up to 35% annually.
- Negotiated profitable proposals with major companies, securing long-term accounts worth over $3.5 million annually.
- Responsible for directing the account strategy for assigned corporate accounts to the local account managers
Account Manager
Ecolab
03.2020 - 05.2021
- Manage customer relations within the North Eastern US
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Achieved 35% annual growth
Technical Customer Support Manager
Ecolab
01.2019 - 03.2020
- Responsible for training account manager team on selling Ecolab's cleanroom disinfection portfolio throughout the whole of North America.
- Supporting account managers to accelerate opportunities to closure.
- Providing technical training to customers and customer prospects
- Writing technical reports with recommendations to prospects to justify why they should make the change to Ecolab's offering.
- Product specialist for cleanroom portfolio
Account Manager
Ecolab
04.2016 - 01.2019
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Transferred across from UK business to support launch of cleanroom disinfection portfolio in North America
Key Account Manager
Ecolab UK Ltd
09.2015 - 04.2016
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Added $1 million in sales to territory from $2.5 - $3.5M
Territory Manager
Ecolab UK Ltd
02.2012 - 09.2015
- Established successful account relationships by building rapport and maintaining consistent communication throughout the North East of England and Scotland
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Provide training to customers on best practice use of cleanroom disinfection agents in line with regulatory requirements.
- Researched competitor activity and used findings to develop sales growth strategies.
- Drive sales growth of portfolio to both existing clients and new prospects.
Education
Master of Science - Medical And Molecular Biosciences (neuroscience)
Newcastle University
Newcastle England08.2007
Bachelor of Science - BSc HONS Applied Biology
Northumbria University
Newcastle England07.2006
Skills
- Strategic account management
- Coaching and training
- Selling into technical environments such as the pharmaceutical industry
- Business planning and forecasting
- Technical presentation skills
- Strong cross functional communication skills
Accomplishments
- Won global grow to win trophy in 2012 for business wins in Q2 2012
- Won global salesperson of the year in 2014
- Won 2022 winners circle award, awarded to around 150 out of 45000 associates yearly
Certification
- A New Sterility Assurance Paradigm? A deep dive into the EU GMP Annex 1 revision. Awarded by New England PDA
- ELM-711 Pharmaceutical Microbiology and Industry Considerations. Awarded by Learn About GMP
- ELM-601 An Introduction to Cleaning Validation. Awarded by Learn About GMP
- ELM-704: Contamination Control Strategies. Awarded by Learn About GMP
Timeline
Senior Business Development Manager
Ecolab Inc
04.2022 - Current
Regional Corporate Account Manager
Ecolab
05.2021 - 04.2022
Account Manager
Ecolab
03.2020 - 05.2021
Technical Customer Support Manager
Ecolab
01.2019 - 03.2020
Account Manager
Ecolab
04.2016 - 01.2019
Key Account Manager
Ecolab UK Ltd
09.2015 - 04.2016
Territory Manager
Ecolab UK Ltd
02.2012 - 09.2015
Master of Science - Medical And Molecular Biosciences (neuroscience)
Newcastle University
Bachelor of Science - BSc HONS Applied Biology
Northumbria University
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