Neil Clarke

Reporting back to the leadership board regarding the revamp of the inspections department

• Customer relations with existing customer base
• Growing scope with all customers to meet code and standards for life safety inspections
• Develop relationships with subcontracts to have a strong market presence
• Develop growth strategy for new customer focus
• Develop, implement, and review operational policies and decisions
• Assist HR with recruiting when necessary
• Help promote a company culture that encourages top performance and high moral
• Oversee budgeting, reporting, planning, and auditing
• Work with stakeholders
• Ensure all legal and regulatory documents are filed, monitor compliance with laws and regulations
• Work with the board of directors to determine values and mission, plan for the future.

Reporting back to the leadership board regarding the revamp of the inspections
department.

• Customer relations with existing customer base
• Growing scope with all customers to meet code and standards for life safety
  inspections
• Develop, implement, and review operational policies and decisions
• Assist HR with recruiting when necessary
• Help promote a company culture that encourages top performance and high moral
• Oversee budgeting, reporting, planning, and auditing
  Work with stake holders
• Ensure all legal and regulatory documents are filed, monitor compliance with laws and regulations
• Work with the board of directors to determine values and mission, plan for short- and long-term goals
• Identify and address problems and opportunities for the company
• Build alliances and partnerships with other organizations
• Support worker communication with the management team
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Plan and review compensation actions, enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans, implement production, productivity, quality and resolve problems, complete audits, identify trends.

Oversee, guide, and monitor sales team on proactive and strategic account
management, quota fulfillment, and client fostering and sustainability. Provide staff
training and development. Coach sales team on cross-functional department and key
stakeholder collaboration.

• Exceeded sales quota 400% within year one.
• Developed new market share through product and service sales within regional and vertical commercial markets.
• Provided company trade-show representation.
• Presented to C-level executives within client base.

Managed service sales team holistically and individually, developing growth initiatives and identifying targeted markets. Oversaw quotas and budgets and attended customer
facing meetings ensuring resolution of roadblocks.

• Analyzed and foretasted long/short-term budgets in collaboration with team.
• Managed on boarding and training of sales staff.
• Supervised staff of 17 with annual quota exceeding $17M.
• Advised local health and safety committee and presented monthly.

Developed and monitored invoicing, retrofit work, and service repairs. Coordinated project operations including materials, labor, and installations.

• Strategist sales initiatives in accordance with quota fulfillment.
• Oversaw completion of safety documentation.

Managed service sales team and functional operations including budgets, service vehicle fleet, and staff training and mentoring. Coordinated cross-department collaboration and oversaw bidding, design, installation, and inspection office and life safety systems for commercial, residential, and industrial clients.

• Provided sprinkler system installation support.
• Negotiated client contracts and addressed project operational gaps.
• Fulfilled crew foreman and safety supervisor roles.