Neil Dave
Fairfield,CT
Summary
Throughout my limited work experience, I have been able to better understand what motivates me and where I can be successful. Working in a innovative, team oriented culture such as Accolade is exciting and appealing. I have a strong sense of teamwork, creativity, and learning agility that I believe would be of great value to an organization.
Overview
11
11
years of professional experience
Work History
Visitor Services Representative
Maritime Aquarium
Norwalk, CT
05.2021 - Current
- Responded to customer inquiries as part of the help desk team, offering support and tailored recommendations to address needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Managed 3rd party contractors and freelancers hired to work or repairs within the aquarium.
- Cross-trained and backed up other customer service managers.
- Created more efficient processes and improved services provided.
Audio Engineer & Producer
Self Employed
12.2012 - Current
- Establish and push successful original brand image.
- Responsible for consistent brand management on all major social media platforms (ie. Instagram, Twitter, Facebook, TikTok, Snapchat).
- Manage release schedule, booking offers, record label deals, etc.
- Advertise new song releases on every major social media platform.
Operations & Logistics Coordinator
Gama Aviation
Shelton, CT
01.2019 - 12.2019
- Manage domestic airline fleet to ensure timely arrivals and departures.
- Work with aviation staff to ensure optimal client experience.
- Manage all flight, pilot, and maintenance schedules.
- Identify and maintain critical materials and documents for all aircrafts.
Education
Bachelor of Science - Marketing
Quinnipiac University
Hamden, CT12.2024
Skills
- Social Media Marketing
- Conflict Resolution
- Problem Solving
- Microsoft Office
- Critical Thinking
- Teamwork
- Creativity
- Audio Engineering
- Organization
- Relationship development
Accomplishments
- Collaborated with team of 7 in the development of 'Block Party', the first successful online and interactive concert event through the game 'Minecraft'
- Granted rank of 2nd Degree Black Belt
Quinnipiac Activities
- South Asian Society
- Student Government Association
- Students for Environmental Action
Timeline
Visitor Services Representative
Maritime Aquarium
05.2021 - Current
Operations & Logistics Coordinator
Gama Aviation
01.2019 - 12.2019
Audio Engineer & Producer
Self Employed
12.2012 - Current
Bachelor of Science - Marketing
Quinnipiac University
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