Neil Lynch
Phoenix,AZ
Summary
Professional advocate well-versed in service delivery and client support. Adept at resolving complex issues, ensuring client satisfaction, and enhancing service quality. Strong focus on teamwork and adaptability, with proven track record of achieving impactful results. Known for excellent communication, problem-solving abilities, and client-centered approach.
Overview
7
7
years of professional experience
Work History
Provider Service Advocate
UnitedHealth Care
03.2022 - Current
- Assist providers with resolving issues via extensive research with claims and contracts, Authorization requests, Primary Care Physician changes, review of Eligibility and Benefit and follow up with providers with extenuating circumstances
Medical Editor
Harper Collins Publishing
02.2020 - 03.2022
- Assist persons in achieving publication in various medical venues such as magazines and books.
Mechanical & Electrical Technician
Philips Fuel Systems
09.2019 - 02.2020
- Assemble and fabricate mechanical and electrical parts, pieces or products using a variety of tools and equipment according to required specifications in a specialized area in the protection line.
Flooring Sales Specialist
The Home Depot
03.2018 - 09.2019
- Interact with customers by welcoming them to the store, assessing their needs, locating merchandise, providing information on products and services, and making purchasing recommendations.
Education
Graduate - Respiratory Therapy
Stevens-Henager College
Murray, UT01.2009
Graduate - Chiropractic
University of Bridgeport
Bridgeport, CT01.1996
Graduate - Health & Physical Education
Long Island University @ C.W. Post
Brookville, NY01.1993
Skills
- Effective decision-making
- Expertise in client support
- Proficient in conflict resolution
- Analytical problem-solving
Accomplishments
- Graduated Magna Cum Laude from Stevens-Henager College
- Recipient of the Martin Luther King Jr. Scholarship
- Member of the American Association for Respiratory Care
- Recipient of F.E.E.D Pin for Del Frisco’s Grille Stamford, CT
- NSO trainer for Del Frisco’s Grille Stamford, CT
- In-store trainer for Del Frisco’s Grille Stamford, CT
Affiliations
- Member of Omega Psi Phi Fraternity Incorporated
Timeline
Provider Service Advocate
UnitedHealth Care
03.2022 - Current
Medical Editor
Harper Collins Publishing
02.2020 - 03.2022
Mechanical & Electrical Technician
Philips Fuel Systems
09.2019 - 02.2020
Flooring Sales Specialist
The Home Depot
03.2018 - 09.2019
Graduate - Chiropractic
University of Bridgeport
Graduate - Health & Physical Education
Long Island University @ C.W. Post
Graduate - Respiratory Therapy
Stevens-Henager College
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