Neil Provax
Edgerton
Summary
Detail-oriented individual with experience in directing cybersecurity initiatives and implementing secure networking protocols. Managed comprehensive operational overhauls to restore critical data programs and ensure regulatory compliance. Focused on achieving technical excellence and fostering a culture of accountability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead Information System's Technician
United States Navy, USN
Las Vegas, NV
04.2024 - 04.2027
- Oversaw daily operations, ensuring compliance with safety and military standards.
- Trained and mentored junior and senior personnel on technical procedures and operational protocols.
- Directed the deployment of a secure, high-availability communication infrastructure for 10 regional departments in a high-pressure, international setting.
- Managed a 3 year cybersecurity infrastructure overhaul, implementing secure national networking protocols and mitigating critical vulnerabilities while restoring high security data programs inactive for five years.
- Authored and implemented comprehensive Standard Operating Procedures to ensure regulatory compliance and 100% adherence to technical protocols.
- Lead a hardware modernization project by coordinating with external contractors to provision server ports and increase system availability for 55 end-users, ensuring 100% service uptime.
- Directed a remediation initiative for an external site, driving successful audit outcomes while concurrently sourcing key vendors to finalize a stalled server infrastructure upgrade.
- Competitively selected as the lead Subject Matter Expert from a regional pool of 50 specialists to remediate high-security systems for a partner organization, ensuring 100% alignment with enterprise standards.
Information Systems Technician
United States Navy, USN
Norfolk, VA
03.2020 - 03.2024
- Provided technical support for hardware and software issues, enhancing user experience.
- Managed cryptographic key management and hardware provisioning for high-security aerospace assets, preventing data breaches and ensuring 100% encryption integrity.
- Streamlined the technical onboarding process by overseeing the creation and permission management of 500+ network accounts, eliminating downtime for incoming staff.
- Served as the Lead Field Engineer during international deployments, operating autonomously to maintain and troubleshoot encrypted communication devices in remote, high-stress environments.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Served as the primary technical point of contact for cross-functional support, frequently requested for remote operational assignments due to a proven track record of technical reliability and problem solving.
Education
Specialized Technical Training - Computer Information Systems
Activity Command Technical Representative
New Orleans, LA05-2024
Specialized Technical Training - Computer Information Systems
Sys Admin
Pensacola, FL02-2020
Specialized Technical Training - Computer Information Systems
IT A School
Pensacola, FL09-2019
High School Diploma -
Carmel Catholic High School
Mundelein, IL05-2018
Skills
- Agile & Adaptive Workflow
- Rapid Skill Acquisition
- Meticulous Attention to Detail
- Operational Accountability
Certification
- Cyber IT Knowledge Manager
- Internetworking Technician
- Computer Operator
Timeline
Team Lead Information System's Technician
United States Navy, USN
04.2024 - 04.2027
Information Systems Technician
United States Navy, USN
03.2020 - 03.2024
Specialized Technical Training - Computer Information Systems
Activity Command Technical Representative
Specialized Technical Training - Computer Information Systems
Sys Admin
Specialized Technical Training - Computer Information Systems
IT A School
High School Diploma -
Carmel Catholic High School
Navy and Marine Corps Achievement Medal
Professional Achievement in the superior performance of his duties while serving as the communications and information systems department supervisor at Navy Reserve Center Las Vegas From March 2025 to December 2025. He pioneered the key management infrastructure program working seamlessly with region to establish policy and meet stringent security measures resulting in a 100 percent operational capability for the secret internet protocol router network in support of 400 reserve personnel. Additionally, he acted as a technical advisor to Navy Reserve Center Salt Lake assisting in the stand up of their cybersecurity and information assurance programs.