Summary
Overview
Work History
Education
Skills
Timeline
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Neilsie Tegel

Henderson,NV

Summary

Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Articulate, energetic and results-oriented with an exemplary passion for cultivating partnerships and growing businesses.

Overview

20
20
years of professional experience

Work History

Sales Associate

Clear River, LLC
Henderson, NV
10.2021 - 05.2025
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport, loyalty and retention.
  • Increased repeat business through attentive service and professionalism, building credibility and trust.
  • Ensured accurate record-keeping by diligently documenting all interactions within internal CRM platforms.
  • Managed high-volume call queues to ensure timely customer assistance, improving overall service quality.
  • Maintained up-to-date knowledge of company products and policies to provide accurate information to customers.

Customer Care Representative

Anthem Healthcare
Las Vegas, NV
08.2018 - 10.2019

Project Coordinator

CNT Events
Southern California
03.2006 - 08.2018
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.

Sales Account Executive

Pitney Bowes, Inc
San Bernardino, CA
01.2005 - 03.2006
  • Negotiated pricing, contracts, and terms with key clients to secure new business.
  • Identified new business opportunities through cold calling, networking, and prospective database leads.
  • Increased sales with execution of full sales cycle from initial lead processing through conversion and closing.

Education

Bachelor Of Business Administration - Business Management

Golden Gate University
San Francisco, CA
05.2025

Skills

  • Resilience
  • Flexibility
  • Agility
  • Teamwork
  • Collaborative skills
  • Critical thinking
  • Emotional intelligence
  • Motivation
  • Self-awareness
  • Empathy
  • Active listening
  • Relationship building
  • Strategic thinking
  • Advocate of continuous learning
  • Innovative thinking

Timeline

Sales Associate

Clear River, LLC
10.2021 - 05.2025

Customer Care Representative

Anthem Healthcare
08.2018 - 10.2019

Project Coordinator

CNT Events
03.2006 - 08.2018

Sales Account Executive

Pitney Bowes, Inc
01.2005 - 03.2006

Bachelor Of Business Administration - Business Management

Golden Gate University

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