Anny Lugo
Ridgewood
Summary
I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
09.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged in friendly conversation with customer to better uncover individual needs.
Crew Member
Mcdonalds
05.2023 - 06.2024
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Backed up servers by setting up trays and completing some food deliveries.
Peer Group of Connection Mentor/Host
School Job
09.2022 - 05.2023
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Developed and implemented individualized academic plans for students.
- Assisted mentees in developing self-confidence and positive self-image.
- Plan each session/ outreach
- Teamwork
Education
Associate of Arts - Criminal Justice
Borough of Manhattan
08.2026
High School Diploma -
Academy For Excellence in Leadership
06.2023
Skills
- Teamwork
- Resilience
- Perseverance
- Leadership
- Positive attitude
- Kindness
- Fast Learner
- Self-discipline
- Cash Handling
- Clear Communication
- Responsible
- Honest
- Time Management
- Customer Service
- Product sales
- Retail store operations
- Adapt to diverse groups
- Product promotions
- Business development
Accomplishments
- Young Women’s Summer Video & Photography Program, 68-17 Austin st, Forest Hills, NY, 1137, July-August 2021
- Back to The Lab Organization Photography Course, 51-35 Reeder St, Queens, NY, 11373, July-August 2021
- Freedom Summer Mixed Art, 239 Thompson Street, New York, NY, 10012, August-September 2021-2022
Timeline
Sales Associate
H&M Hennes & Mauritz
09.2024 - Current
Crew Member
Mcdonalds
05.2023 - 06.2024
Peer Group of Connection Mentor/Host
School Job
09.2022 - 05.2023
High School Diploma -
Academy For Excellence in Leadership
Associate of Arts - Criminal Justice
Borough of Manhattan