Neira Wong
Houston,TX
Summary
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Phlebotomist
LabCorp
04.2024 - Current
- Specimen Collection:
- A. Improper Patient Identification
- B. Incorrect Order of Draw
- C. Incorrect Tube Selection
- D. Traumatic draws leading to hemolysis
- E. Inadequate mixing or insufficient sample
- Specimen Handling/Processing: a. Serum tubes not thoroughly clotted before centrifugation
- B. Delay in Centrifugation
- C. Storing specimens in incorrect temperatures
- Specimen Transportation
- A. Frozen specimens thawing during transport
- B. Unspun specimens transported >2 hours from collection
Histology Lab Assistant
LabCorp
12.2022 - 04.2024
- Introduce and prepare biological specimens for the laboratory to ensure accurate processing.
- Open specimens and pour off into secondary containers to prepare for analysis and testing.
- Verify patient demographic information matches the test requisition form submitted.
- Data entry of patient information into the computer system for tracking purposes
- Meet key production metrics and quality measures to ensure timely and accurate results.
- Unpack and route specimens to their respective staging areas.
- Pack and ship specimens to proper testing facilities when required.
- Properly prepare and store excess specimen samples
- Resolve and document any problem specimens.
- Handle and dispose of medical and chemical waste.
- Comply with applicable environmental health and safety policies and procedures.
Specimen Processor
LabCorp
01.2022 - 12.2022
- Verifying accuracy of client and specimen details.
- O Examining specimens for adequacy and appropriateness.
- O Capturing client and specimen data electronically.
- O Sanitizing benchtops.
- O Labeling and numbering specimens and preparing aliquots.
- O Centrifuging specimens.
- O Disposing of specimens more than seven days old.
- O Preparing specimens to be sent to a reference laboratory.
Senior Wellness Specialist
Memorial Hermann Healthcare System
01.2014 - 01.2022
- Responsible for managing the operations of biometric screening and flu events for external clients.
- O Trained onsite personnel in biometric screening procedures and technologies.
- O Organized event setup and handled logistics, including supplies and staffing.
- O Acted as primary client liaison before, during, and after biometric screening events.
- Performed biometric screenings for client's employee populations, including screenings for markers such as blood pressure, weight, BMI, Lipid panel A1C, glucose.
- Provided guidance on making personal choices to impact clients’ health based on their biometric screening results positively.
- Conducted group wellness presentations for new employees highlighting Employee Wellness Services.
- Built strong relationships with team members and contacts throughout the system to promote health, wellness, and available services.
- Responsible for monthly billing spreadsheets, managing the daily wellness requests via the inbox, submitting screening results to insurance companies, managing biometric equipment and inventory, etc.
- Responsible for supporting day-to-day operations, including but not limited to appointment scheduling, reporting, and meeting coordination.
Medical Assistant
Memorial Hermann Medical Group
07.2013 - 01.2014
- Promoted office efficiency, coordinating charts for the providers. Completing insurance forms and helping patients with diverse needs.
- Kept medical supplies in stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared patients for physician examinations.
- Prepared blood, urine, stool, and sputum lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Entered test result data and patient information into Electronic Medical Records
Medical Technologist II
Memorial Hermann The Woodlands
01.2007 - 07.2013
- Organized daily work based on collection specimen priority. Accurately labeled vacutainer tubes with patient name, date, and time of collection.
- Included immunology, microbiology, genetics, histology, hematology, chemistry, toxicology, and blood banking.
- Spoke with the patient to gather information for the lab. Consults with patients reduced fear or anxiety and optimized cooperation.
- Responsible for operating and maintaining the equipment used to analyze specimens and ensure that tests were completed in a correct and timely manner.
- Performed bedside tests, including bleeding time tests, and entered results into patient charts.
- Maintained exam rooms by ordering supplies, transporting specimens, washing, and packing instruments, and changing solutions.
- Maintain the general appearance of the department.
Phlebotomist Tech II
Memorial Hermann The Woodlands
01.2003 - 01.2007
- Perform blood collections by venipuncture and capillary techniques for all age groups.
- Collect specimens for drug screens, paternity tests, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner.
- Process billing information and collect payments when required.
- Prepare all collected specimens for testing and analysis.
- Maintain patient and specimen information logs.
Education
Associate of Science - Medical Laboratory Technology
Houston Community College
Houston, TX07-2005
Certified Medical Assistant/Phlebotomy - undefined
National Institute of Technology
Houston, TX01-2002
High School Diploma - undefined
Jersey Village High School
Houston, TX05-1999
Skills
- Phlebotomist
- Certified Medical Assistant
- Zoom
- Microsoft Office
- Digital Front Door Appointment Scheduling
- Cerner SmartCare EMR
- Specimen handling
- Patient care
- Order of draw
- Venipuncture
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Specimen labeling procedures
- Blood collection techniques
- Sample and specimen collection
- HIPAA
- Patient support
- Data entry
- Quality control
- Blood culture collection
- Paperwork processing
- Pediatric phlebotomy
- Recording data
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- PT - Phlebotomy Technician
LANGUAGES
Spanish
English
Timeline
Phlebotomist
LabCorp
04.2024 - Current
Histology Lab Assistant
LabCorp
12.2022 - 04.2024
Specimen Processor
LabCorp
01.2022 - 12.2022
Senior Wellness Specialist
Memorial Hermann Healthcare System
01.2014 - 01.2022
Medical Assistant
Memorial Hermann Medical Group
07.2013 - 01.2014
Medical Technologist II
Memorial Hermann The Woodlands
01.2007 - 07.2013
Phlebotomist Tech II
Memorial Hermann The Woodlands
01.2003 - 01.2007
Certified Medical Assistant/Phlebotomy - undefined
National Institute of Technology
High School Diploma - undefined
Jersey Village High School
Associate of Science - Medical Laboratory Technology
Houston Community College