Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Neisha Ramlal

Boston,MA

Summary

Professional manager with strong track record in operational oversight and team management. Proven ability to enhance productivity and streamline processes, ensuring seamless operations. Recognized for fostering collaboration and maintaining high standards while adapting to changing demands.

Overview

20
20
years of professional experience

Work History

Line Manager/Training Manager

IQVIA
05.2009 - 09.2024
  • Coordinated cross-functional projects for improved product quality and timely delivery.
  • Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.
  • Managed a team of skilled professionals to achieve key performance indicators consistently.
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Mentored junior staff members, fostering professional development and career growth opportunities within the company.
  • Cultivated an environment of teamwork by encouraging collaboration among team members from diverse backgrounds and skill sets.
  • Built rapport with internal stakeholders, effectively communicating progress updates on critical projects regularly.
  • Conducted regular performance reviews to identify areas for improvement and provide constructive feedback.
  • Established strong relationships with vendors, negotiating favorable contracts for materials and services.
  • Developed comprehensive training programs to enhance staff skills and boost productivity levels.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
  • Facilitated team-building exercises that improved communication and collaboration among team members.
  • Identified skill gaps in workforce and addressed them through targeted training programs, resulting in more competent and versatile team.
  • Leveraged technology to create interactive and engaging e-learning content, making training accessible to employees across multiple locations.

Clinical Study Manager

IQVIA
07.2006 - 12.2009
  • Coordinated with regulatory agencies on submission requirements and timelines, expediting approvals as needed for continued study progression.
  • Developed detailed study protocols for successful clinical trials, ensuring accurate data collection and analysis.
  • Continually assessed emerging trends in the field of clinical research management to inform future strategy decisions.
  • Ensured regulatory compliance by maintaining thorough documentation and adhering to industry standards throughout the study lifecycle.
  • Presented updates on study progress to senior leadership, highlighting key milestones and challenges encountered.
  • Monitored study progress closely, identifying potential risks and proactively addressing issues to maintain project timelines.
  • Championed patient safety by implementing rigorous monitoring procedures and promptly addressing any concerns or adverse events.
  • Managed cross-functional teams to ensure timely completion of clinical studies, resulting in expedited drug approval processes.
  • Conducted regular site visits to oversee trial operations firsthand, ensuring proper execution of protocols at all locations involved in the study.
  • Mentored junior team members in best practices for managing clinical trials effectively.
  • Implemented innovative strategies to recruit and retain diverse patient populations for complex clinical trials, improving study outcomes and validity.
  • Maintained open communication channels with all team members, fostering a positive work environment conducive to achieving shared goals.
  • Created comprehensive training materials for staff members, enhancing their understanding of protocol requirements and increasing adherence rates.
  • Collaborated with key stakeholders to establish priorities and allocate resources effectively, optimizing the overall study timeline.
  • Followed informed consent processes and maintained records.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Maintained compliance with protocols covering patient care and clinical trial operations.

Remote Clinical Research Associate

IQVIA
05.2004 - 06.2006
  • Maintained site monitoring schedules to facilitate effective communication with members of clinical team.
  • Reviewed clinical data, source documentation, case report forms and investigative site regulatory files to verify accuracy and completion.
  • Conducted initiation, monitoring and closeout visits to verify study procedures, regulatory documents and data completion.
  • Implemented electronic data capturing systems to adhere with clinical research guidelines.
  • Collaborated with cross-functional teams to successfully meet project timelines and deliverables.
  • Conducted clinical trial in accordance with protocol and recorded and monitored progress.
  • Traveled to investigative sites to conduct site qualification, initiation, interim monitoring and close-out visits to maintain and enforce regulatory compliance.
  • Supported the successful completion of clinical trials by proactively managing risks and addressing challenges throughout all stages of the study process.
  • Enhanced data quality by closely monitoring study progress and ensuring accurate data collection.
  • Monitored safety of human subjects and oversaw consent procedures to comply with local and federal regulations.
  • Liaised with clinical project leader to effectively resolve study-related issues.
  • Facilitated timely resolution of issues through effective communication with investigators, sponsors, and other stakeholders.
  • Coordinated and scheduled protocol-related visits and required testing to demonstrate vigilance in patient safety, protocol compliance and data quality.
  • Maintained comprehensive knowledge of applicable regulations and guidelines, ensuring full compliance throughout all stages of clinical trials.
  • Interfaced with clinical investigators and site staff to foster ethical research consistent with research plans.
  • Conducted meetings with sponsor representatives to discuss clinical study developments.
  • Ensured protocol adherence, conducting regular site visits and providing training to study staff as needed.
  • Liaised with clinical investigator to identify, assess and resolve site performance, quality and compliance issues.
  • Gathered and organized clinical trial documentation to meet rigorous standards for site approval.
  • Conducted thorough site feasibility assessments for potential clinical trial participation, identifying suitable sites for studies.
  • Contributed to the development of study documents, including informed consent forms and case report forms.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and meeting deadlines.
  • Supported development and delivery of department training to maximize success of clinical research.
  • Assisted in the preparation of regulatory submissions, supporting successful approval for clinical trials.
  • Reviewed data queries and listings and worked with study centers to resolve data discrepancies.
  • Submitted routine [Type] reports and follow-up letters to facilitate internal and external communication.
  • Assisted in investigator selection and qualification process to provide capable investigators with adequate resources to properly conduct trials.
  • Mentored team members by sharing suggestions and encouraging ideas to deliver successful studies.
  • Developed strong relationships with investigators and site personnel to ensure ongoing compliance with study requirements.
  • Negotiated contracts with investigational sites on behalf of sponsors, securing favorable terms while adhering to budgetary constraints.
  • Promoted awareness of project-specific quality and performance standards to support documentation, communication and understanding.
  • Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
  • Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
  • Monitored patient safety throughout clinical trials and reported any adverse events.
  • Managed patient recruitment, informed consent process and data entry to support trial objectives.
  • Complied with research protocols by providing ongoing quality control audits.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.

Education

Bachelor of Science - Biomedical Sciences

Boston University
Boston, MA
05-2004

Skills

  • Customer focus
  • Influencing skills
  • Motivation techniques
  • Employee engagement
  • Customer support
  • Team development
  • Staff management
  • Training coordination
  • Training skills
  • KPI tracking
  • Root-cause analysis
  • Metrics management
  • Customer-centric
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Line Manager/Training Manager

IQVIA
05.2009 - 09.2024

Clinical Study Manager

IQVIA
07.2006 - 12.2009

Remote Clinical Research Associate

IQVIA
05.2004 - 06.2006

Bachelor of Science - Biomedical Sciences

Boston University

Similar Profiles

CREATE PROFILE