Neisha Randolph
Frisco,TX
Summary
Detail-oriented Safety Administrator with experience in administrative support, record keeping, and documentation management. Skilled in coordinating incident reports, maintaining performance records, and supporting management and field teams with timely and accurate communication. Proficient in organizing data and reports, with a focus on professional development and growth at Texas Materials.
Overview
4
4
years of professional experience
Work History
Safety Assistant
Texas Materials- A CRH Company
Irving, Texas
09.2024 - Current
- Assist in distributing proper PPE and safety gear to new hires and current employees, ensuring readiness for field work.
- Track SLI and maintain MVR records for regulatory performance review.
- Retrieve and organize Motive dashcam footage for 230 drivers across North and East Texas.
- Conduct monthly field visits, recognizing plant crews, delivering appreciation initiatives, and fostering positive employee engagement.
Associate Team Lead
Home Zone Furniture
Lewisville, TX
03.2022 - 08.2024
- Achieved top sales performance with weekly targets up to $41K, driving strong monthly results.
- Handled payment and ticket processing.
- Identified and resolved customer issues and complaints.
- Developed exciting ways to apply the seven company core values.
Customer Service Agent
Verizon Authorized Retailer
Frisco, TX
08.2021 - 11.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized RQ, Omni, Data Scape, Outlook, & Google Docs
- Excelled at rebooting multiple devices, network settings, and content data transfers.
- Set up and activated customer accounts.
- Consulted with customers to resolve service and billing issues.
Education
High School Diploma -
Centennial High School
Frisco, TX08.2014
Skills
- Verbal and written communication
- Multitasking and prioritization
- Event coordinating
- Performance monitoring
- Supply inventory replenishing
- Accident response coordination
- Technical skills: Proficient in Excel, Motive, Quickbase, Formstack
Accomplishments
Awards & Recognition:
- Extra Mile Award, May 2025 — Recognized by HR for commitment to safety and operational excellence.
- Member, Horizon Women’s Employee Resource Group — Contributing to inclusion, mentorship, and professional development initiatives.
Timeline
Safety Assistant
Texas Materials- A CRH Company
09.2024 - Current
Associate Team Lead
Home Zone Furniture
03.2022 - 08.2024
Customer Service Agent
Verizon Authorized Retailer
08.2021 - 11.2021
High School Diploma -
Centennial High School