Summary
Overview
Work History
Education
Skills
Timeline
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Neisha Spain

Humble,TX

Summary

Dynamic and detail-oriented associate with proven expertise in order processing and shipping. During my tenure at Amazon, I earned multiple advanced roles and certifications, including Learning Ambassador, ICQA Auditor, AFM training, and Process Guide. I achieved two 5K picking milestones and consistently ranked within the top 10% for productivity and quality performance. I was highly praised by upper management for my performance as a Shipping and Receiving Clerk and was offered the opportunity to expand my skill set by enrolling in a Pharmacy Technician-in-Training program at no cost, requiring completion of select coursework. Additionally, I was recognized for exceptional customer engagement as a big lots cashier, earning the highest number of Big Rewards and credit card sign-ups and receiving Cashier of the Month honors four times.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Amazon
10.2023 - Current

As an amazon fulfillment associate I am responsible for processing customer orders by picking and packing products in a high-volume fulfillment center. This role emphasizes accuracy, productivity, and safety to ensure customer orders are delivered on time.

Key Responsibilities:

• Pick customer orders using handheld scanners and inventory systems

• Pack items securely according to Amazon packaging standards

• Sort, label, and prepare packages for shipment

• Perform quality checks to ensure order accuracy and product condition

• Follow safety procedures and standard operating policies

• Meet productivity, quality, and attendance performance metrics

Shipping and Receiving Clerk

Walmart
01.2022 - 02.2023

As an walmart central fill associate I supported pharmacy operations by assisting in the preparation, packaging, and distribution of prescription medications in a high-volume fulfillment environment.

Key Responsibilities:

• Sort and route packages by destination using scanning systems

• Load, unload, and stage packages onto pallets, carts, or conveyor belts

• Verify package labels, weights, and dimensions for accuracy

• Perform problem-solving tasks for damaged, missing, or mislabeled packages

• Maintain a clean and safe work area while following safety protocols

• Meet productivity, quality, and attendance standards

• Work collaboratively with team members and leadership to ensure on-time dispatch

Sortation Associate

Amazon
08.2020 - 01.2022

As an amazon sortation associate I supported warehouse operations by processing, sorting, and staging customer packages for shipment to delivery stations or carriers. This role focuses on speed, accuracy, and safety in a high-volume, fast-paced distribution environment.

Key Responsibilities:

• Sort and route packages by destination using scanning systems

• Load, unload, and stage packages onto pallets, carts, or conveyor belts

• Verify package labels, weights, and dimensions for accuracy

• Perform problem-solving tasks for damaged, missing, or mislabeled packages

• Maintain a clean and safe work area while following safety protocols

• Meet productivity, quality, and attendance standards

• Work collaboratively with team members and leadership to ensure on-time dispatch

Cashier

Big Lots Stores, Inc.
10.2018 - 11.2019

As a big lots cashier I provided excellent customer service by efficiently processing transactions and assisting customers in a fast-paced retail environment. This role focuses on accuracy, friendliness, and maintaining an organized checkout area while supporting overall store operations.

Key Responsibilities:

• Greet customers and provide friendly, professional service

• Accurately scan merchandise and process cash, credit, debit, and gift card transactions

• Handle returns, exchanges, and price checks according to store policies

• Maintain a clean, organized, and stocked checkout area

• Assist customers with questions, promotions, and product locations

• Balance cash drawers and follow loss-prevention procedures

• Support store operations by assisting with stocking, recovery, and merchandising as needed

• Follow safety guidelines and company policies

Education

High School Diploma -

Atascocita
Humble, TX
05.2019

Skills

  • Palletizing
  • Loading and unloading
  • Cold chain management
  • Order picking abilities
  • Shipping and receiving
  • Order processing
  • Barcode scanning
  • Shipment receiving
  • Customer service
  • Order fulfillment
  • Order picking
  • Detail-oriented
  • Sorting and organizing
  • Order accuracy

Timeline

Fulfillment Associate

Amazon
10.2023 - Current

Shipping and Receiving Clerk

Walmart
01.2022 - 02.2023

Sortation Associate

Amazon
08.2020 - 01.2022

Cashier

Big Lots Stores, Inc.
10.2018 - 11.2019

High School Diploma -

Atascocita
Neisha Spain