NEIVY REYES RODRIGUEZ
Miami
Summary
Experienced administrative and customer service professional with over 15 years of work experience. Strong background in banking operations, financial management, and client relations. Proven ability to work under pressure, lead teams, and deliver efficient and high-quality service. Currently expanding knowledge in accounting and budgeting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dolphin Mall
Miami
09.2025 - Current
- Assisted customers with product selection and purchases
- Handled cash and card transactions using POS systems
- Maintained store organization and visual presentation
- Provided excellent customer service in a fast-paced environment
- Resolved customer concerns effectively
Assistant Manager / Customer Service Associate
CAO Bakery
Miami
07.2023 - 01.2026
- Promoted to Assistant Manager based on performance
- Supervised daily operations and supported team members
- Managed cash handling and customer service
- Worked efficiently under high-pressure conditions
Economist (Private Sector)
Cuba
- Managed financial analysis and budgeting
- Oversaw administrative processes and operations
- Improved efficiency through planning and organization
Bank Employee
Cuba
- Managed financial transactions and banking operations
- Assisted clients with account services and inquiries
- Maintained confidentiality and accuracy in financial records
Education
High School Diploma -
United StatesTechnical Degree - Computer Science
CubaAccounting & Budgeting Course -
Miami Dade College
MiamiSkills
- Customer Service Excellence
- Teamwork and Collaboration
- Leadership and Supervisory Skills
- Time Management and Organization
- Ability to Work Under Pressure
- Financial Operations and Cash Handling
- Problem-Solving Skills
- Attention to Detail
- Adaptability and Fast Learning
Timeline
Sales Associate
Dolphin Mall
09.2025 - Current
Assistant Manager / Customer Service Associate
CAO Bakery
07.2023 - 01.2026
Economist (Private Sector)
Bank Employee
High School Diploma -
Technical Degree - Computer Science
Accounting & Budgeting Course -
Miami Dade College