Nekisha Losongco
Las Vegas,Nevada
Summary
I was able to provide high level customer service to each person over the phone by engaging with them by active listening and effective interpersonal skills I managed to multitask while also answering a high volume calls consistently I made booking requests for customers to have their vehicle serviced with us while also ensuring that they have the proper warranty or coverage. I performed various roles like service agent, mechanic , parts agent, assistant manager, etc.
Proven leader in logistics and customer relations, adept in MS Office and team building, significantly improved supply chain efficiency at Hudson Group. Managed over 500+ daily shipments with precision, leveraging problem-solving skills to enhance operational workflow and employee performance. Demonstrates exceptional time management and multitasking abilities, ensuring optimal productivity and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SHIPPING CLERK/SUPERVISOR
PLI Card Marketing Solutions
North Las Vegas
2023.03 - 2024.03
- I was in charge of day-to-day shipping and receiving, overseeing an average of [500+] packages per day
- I worked with vendors to resolve damaged shipments and item shortages, ensuring that the company's interests and financial targets were protected
- I kept accurate records of material weights, bill amounts, and identified variances in (Microsoft, Excel, Word, etc)
- I was in charge of making sure the shipping department was running smoothly, where I kept track of the receiving dock and the shipments going out.
- I kept track of the shipping department employees' performance and how efficiently they are working.
- I verified correct address and packing slips, Invoices, customs documentation for all International shipments going to Japan, Turkey, Germany, etc.
WAREHOUSE ASSOCIATE
Hudson Group
Las Vegas , NV
2021.08 - 2023.03
- Sorted and organized merchandise in preparation for shipment
- Moved products and equipment to appropriate locations to maintain workspace cleanliness
- Inspected products for defects and damages and reported discarded items to supervisors
- Used scanners to document pertinent carton level information
- Operated forklifts and pallet jacks to transport shipments and equipment
- Utilized RF Scanner to track products in transit
- Performed physical inventory counts on regular basis.
BOOKING AGENT
Atkins Kroll
Tamuning
2017.01 - 2018.04
- I was able to provide high level customer service to each person over the phone by engaging with them by active listening and effective interpersonal skills
- I managed to multitask while also answering a high volume calls consistently
- I made booking requests for customers to have their vehicle serviced with us while also ensuring that they have the proper warranty or coverage
- I performed various roles like service agent, mechanic, parts agent, assistant manager, etc.
DENTAL ASSISTANT INTERN
Tumon Dental Office
Tumon , GUAM
2016.06 - 2018.04
- I welcomed and warmly greeted guests upon arrival to a friendly, positive environment
- I performed routine tasks such as cleaning exam chairs or counters
- I prepared treatment rooms with appropriate instruments and materials prior to patient visits
- I assisted with filing patient paperwork while maintaining patient confidentiality
- I assisted with managing inventory of supplies and restocked items as needed
- Communicated with other staff to ensure efficient patient flow through the office
- Answered phones to schedule appointments and provide general information.
Education
Kadena High School
Okinawa, JapanSkills
- MS Office
- Task Prioritization
- Time Management
- Problem Solving
- Team Building
- Computer-savvy
- Staff management
- Multitasking
- Inventory Monitoring and Management
- PLI Card Marketing Solutions
Certification
Certified Booking Agent
Timeline
SHIPPING CLERK/SUPERVISOR
PLI Card Marketing Solutions
2023.03 - 2024.03
WAREHOUSE ASSOCIATE
Hudson Group
2021.08 - 2023.03
BOOKING AGENT
Atkins Kroll
2017.01 - 2018.04
DENTAL ASSISTANT INTERN
Tumon Dental Office
2016.06 - 2018.04
Kadena High School
Certified Booking Agent
Similar Profiles
Raven WellsRaven Wells
Shipping Clerk at PLI Card Marketing SolutionsShipping Clerk at PLI Card Marketing Solutions
Andrea MatsuokaAndrea Matsuoka
Loyalty Consultant at Kickback Rewards Systems - Loyalty Marketing & Gift Card ServicesLoyalty Consultant at Kickback Rewards Systems - Loyalty Marketing & Gift Card Services
Brian SeltzerBrian Seltzer
Owner at Premium Card Solutions LLCOwner at Premium Card Solutions LLC