Nekita Green
Lewisville,TX
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
9
9
years of professional experience
Work History
Operations Supervisor
Benco Dental Supply Co
Flower Mound, TX
08.2020 - Current
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Maintained accurate records of employee attendance and performance reviews.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Analyzed data related to production, distribution, quality control, inventory levels.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Operations Coordinator
Esslior America
Lewisville, TX
09.2019 - 10.2020
- Assisted with the organization and execution of operational processes.
- Coordinated daily operations activities and assigned tasks to staff members.
- Conducted training sessions for new employees on operational procedures.
- Communicated organization's missions, goals and vision while aligning each with operational initiatives and delivery of professional services.
- Implemented security policies and procedures to protect company assets from theft, loss, or damage.
Operations Supervisor
NFI Logistics
DeSoto, TX
02.2016 - 08.2019
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Provided support to other departments as needed to meet organizational goals.
- Directed employees on how to use equipment properly and safely.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Trained new employees on proper job functions and company policies and procedures.
Education
Bachelor of Arts - Business Management
Lincoln University
Lincoln University, PA04-2017
Skills
- Risk Management
- Project Management
- Staff Supervision
- Quality Assurance
- Customer Relations
- Operations Management
- Logistics Coordination
- Safety oversight
- Performance monitoring
- Management
- Inventory Coordination
- Warehouse Operations
- Project Planning
- Cycle counting
- HR knowledge
- Human Resources
- MRP and ERP systems
- Logistics expertise
Timeline
Operations Supervisor
Benco Dental Supply Co
08.2020 - Current
Operations Coordinator
Esslior America
09.2019 - 10.2020
Operations Supervisor
NFI Logistics
02.2016 - 08.2019
Bachelor of Arts - Business Management
Lincoln University
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