Nekkita Ransom

• Some of my duties as a personal lines account manager include but not limited to:
• - Making Payments
• - Sending Decs
• - Stamping RTA’s
• - Creating RTA’s and Binders
• - Processing Mortgage Changes
• - Endorsing Auto and Home Policies
• - Rewriting and Remarketing Policies
• - Canceling Policies
• - Faxing Proofs of Coverage
• - Submitting Windshield Claims
• - Sending Certified Mail and Emails
• - Answering Phones
• - Servicing Walkins

- Cross selling and selling

• As a receptionist I had the responsibility of distributing calls, greeting clients, and providing excellent customer service. Some of my duties include but not limited to:
• - Answering calls
• - Sorting mail
• - Sending mail
• - Writing letters
• - Making appointments
• - Buying products for the office
• - Record keeping
• - Faxing documents
• - Photocopying documents