Professional Summary
Overview
Work History
Education
Skills
Timeline

Nel-Joy Bernal

Hobby Lobby Inc
West Covina,CA
7
years of professional experience

Experienced with financial record management and reconciliation. Utilizes analytical skills to identify and resolve discrepancies. Knowledge of accounting principles ensures accurate and compliant financial reporting.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Work History

Retail Sales Associate

11 Months
Hobby Lobby Inc | 09.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to drive sales and improve store aesthetics.
  • Trained new team members on operational procedures and customer service standards.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.

Accounting Associate

6 Years 2 Months
Esquire Financing Inc. | 03.2019 - 05.2025
  • Reconciled financial statements to ensure accuracy and compliance with accounting standards.
  • Generated detailed financial reports for senior management, enhancing decision-making efficiency.
  • Mentored junior staff in accounting practices and software utilization, fostering team development.
  • Analyzed discrepancies in accounts and implemented corrective actions to maintain data integrity.
  • Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Identifies authenticity of bank statement.
  • Providing accurate computation of submitted bank statements that will aid the credit committee in providing credit decisions.

Education

Bachelor of Science - Business Administration

Saint Mary's College of Catbalogan | Philippines | 03-2018

Skills

Customer service
Team Support
Operational Supporting
Familiar with excell
Computer literacy
Workload prioritization
Multitasking Abilities
Deadline Management
Operational efficiency
Problem-solving

Timeline

Retail Sales Associate

Hobby Lobby Inc
09.2025 - CurrentRead More

Accounting Associate

Esquire Financing Inc.
03.2019 - 05.2025Read More

Saint Mary's College of Catbalogan

Bachelor of Science from Business Administration
Read More
Nel-Joy Bernal