Summary
Overview
Work History
Skills
Timeline
Education
References
Nelia Yates

Nelia Yates

Sales Representative
Fremont,CA
The mind is everything. What you think, you become.
Gautama Buddha

Summary

Seeking a role that will benefit from my sales and management expertise over two decades, fostering growth through strategic initiatives and enhancing client relationships.

A professional with a robust background spanning 20+ years in sales and management, I excel in strategic lead generation, sales presentations, and innovative marketing techniques. Demonstrated success in consistently surpassing sales targets by cultivating client relationships and expanding referral networks.

Overview

16
16
years of professional experience

Work History

Operations Manager

Alarms & Cameras, Inc.
10.2022 - 10.2023
  • Provide positive first impressions to welcome new, existing and potential customers
  • Engage with customers regarding their needs and safety while building rapport and lasting relationships, completed orders and organized install schedules while maintaining customer satisfaction.

Branch Relationship Banker

California Bank & Trust
02.2022 - 09.2022
  • Customizes and applies different strategies while strengthening customer loyalty and providing a single point of service for a range of different products and services for high-net individuals and businesses
  • Serves as a client financial adviser in developing a wealth management plan and assists clients in loan generation and investment referrals.

Internet Sales Consultant

Autonation Fremont Honda
05.2015 - 11.2021
  • Communicate with potential clients via phone and email for a vehicle choice towards their purchase
  • Followed up and maintained contact throughout the whole sales process.

Sales Consultant

ACA Auction
10.2014 - 03.2015
  • Followed up prospective clients through multiple channels
  • Presented various options to customers during their visit and helped prepare the final paperwork.

Internet Sales Consultant

Premier Nissan
02.2012 - 07.2014
  • Maintained up-to-date product knowledge and their value to our customers
  • Built and maintained relationships with the customers during the whole process.

Assistant Sales / Internet Manager

Alameda Toyota
03.2008 - 10.2011
  • Created marketing strategies, maintained posting daily
  • Got promoted to assistant sales manager within 3 months
  • Assisted clients, motivated staff to meet and exceed sales goals through training and weekly meetings, maintained the highest standards of satisfaction.

Skills

  • Proven proficiency in strategic client relations, needs assessment, and business development
  • Extensive experience across diverse sales through multiple channels: phone, email, chat, and face-to-face interactions
  • Exceptional skills in effective storytelling, active listening, and fostering customer rapport
  • Strong leadership capabilities coupled with outstanding organizational and communication aptitudes
  • Expertise in problem-solving, financial management, administration, and staff training
  • Business Development
  • Customer Service
  • Business Planning
  • Customer Retention
  • Management
  • Delegation
  • Market Penetration
  • Finance Background
  • Maintaining Compliance
  • Superb Time Management Skills
  • Goal Setting
  • Negotiation
  • Contract Negotiation
  • Decision-Making
  • Data Management
  • Cost Reduction
  • Revenue Generation
  • Sales Background
  • Conflict Mediation
  • Sales Presentations
  • Customer Relations Specialist
  • Customer Relationship Management (CRM)
  • Customer Relationship Management

Timeline

Operations Manager - Alarms & Cameras, Inc.
10.2022 - 10.2023
Branch Relationship Banker - California Bank & Trust
02.2022 - 09.2022
Internet Sales Consultant - Autonation Fremont Honda
05.2015 - 11.2021
Sales Consultant - ACA Auction
10.2014 - 03.2015
Internet Sales Consultant - Premier Nissan
02.2012 - 07.2014
Assistant Sales / Internet Manager - Alameda Toyota
03.2008 - 10.2011
Heald College - AA Accounting / IT,

Education

AA Accounting / IT -

Heald College, Oakland, CA
05.1990

References

References available upon request

Similar Profiles

CREATE PROFILE
Nelia YatesSales Representative