Nella Ghukasyan
Summary
Detail-oriented and compassionate medical assistant with experience in a high-volume OB-GYN medical office and a medical spa setting. Skilled in patient coordination, insurance verification, authorizations, clinical room preparation, and procedural support. Strong background in administrative operations, patient communication, and multidisciplinary teamwork within fast-paced medical environments
Overview
2026
2026
years of professional experience
Work History
Medical Assistant / Front Office
Los Angeles Medical and Surgical Center of Excelle
Sherman Oaks, California
2024 - Current
- Assisted healthcare professionals with patient examinations and procedures.
- Coordinated patient appointments and follow-up visits efficiently.
- Prepared examination rooms and ensured proper equipment availability.
- Administered injections, vaccinations, and basic medical tests as directed.
- Verified patient insurance eligibility and benefits, ensuring accurate coverage prior to appointments.
- Coordinated and placed laboratory orders while tracking results and updating patient charts.
- Assisted physicians and clinical staff during in-office procedures, including:
Endometrial biopsies
Colonoscopies
IUD removals and insertions
Nexplanon removals, insertions, and more
Medical Spa Assistant
Mykonos Med Spa
- Set up and prepare treatment rooms for aesthetic and cosmetic procedures
- Assist providers during procedures, ensuring smooth workflow and patient comfort
- Set up, operate, and maintain aesthetic devices including:
Alma Harmony
Alma IQ
Morpheus8 - Support pre- and post-procedure care while maintaining a clean, professional treatment environment
- Collaborate with providers and staff to deliver high-quality patient experiences in a clinical spa setting
Customer Service Representative
Lusanet Collective
Burbank, CA
- Delivered high-quality customer service in a fast-paced retail environment
- Processed transactions using POS systems and generated accurate invoices
- Managed inventory checks and assisted with social media content development
- Addressed customer inquiries, concerns, and order issues professionally
Education
Bachelor of Science -
California State University, Northridge
Northridge, CAAssociate of Science -
Los Angeles Valley College
Skills
- Patient intake and rooming
- Clinical room preparation
- Insurance verification and eligibility
- Prior authorizations
- Front office and administrative support
- Electronic Medical Records (EMR)
- Appointment scheduling and follow-ups
- Fluent in Armenian, English, and Russian
- Basic French
- Patient communication
- Medical documentation and charting
- Google Workspace and Microsoft Office
Timeline
Medical Assistant / Front Office
Los Angeles Medical and Surgical Center of Excelle
2024 - Current
Medical Spa Assistant
Mykonos Med Spa
Customer Service Representative
Lusanet Collective
Bachelor of Science -
California State University, Northridge
Associate of Science -
Los Angeles Valley College