Nellante Suttle
Sun City Center
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling loads for delivery. Proven history of adaptability and resourceful problem-solving. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Outgoing personality with a track record of driving increased revenue. Consistently recognized for outstanding performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate Stocker
Dollar Tree
11.2023 - Current
- Updated merchandise pricing to match new values and special promotional rates.
- Checked product levels and recommended new purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Kept work areas neat, clean and free from debris.
- Removed all boxes and related trash from sales floor and processed through compactors.
Truck Dispatcher
Fast Pro Logistix
05.2022 - 11.2023
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Scheduled and dispatched drivers to locations across the usa.
- Scheduled deliveries and pickups according to customer needs.
Crew Member
Taco Bell
12.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Subway Sandwich Artist
SUBWAY®Restaurants
10.2021 - 12.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Front Counter Cashier
Mcdonalds
01.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution
Education
High School Diploma -
Sumner High School
Riverview, FL05.2023
Skills
- Driver Communications
- Trucking Dispatching
- Dispatcher Monitoring
- Dispatch of Drivers
- Cashiering
- Customer Service Rep
- Multitask
- Stocker
Timeline
Sales Associate Stocker
Dollar Tree
11.2023 - Current
Crew Member
Taco Bell
12.2022 - 06.2023
Truck Dispatcher
Fast Pro Logistix
05.2022 - 11.2023
Subway Sandwich Artist
SUBWAY®Restaurants
10.2021 - 12.2021
Front Counter Cashier
Mcdonalds
01.2020 - 10.2021
High School Diploma -
Sumner High School