Open To Work
Nellica Mitchell
Management
Seguin,TX
Summary
Dynamic operations coach with a proven track record at Walmart, enhancing efficiency through process improvements and effective training. Skilled in inventory management and critical thinking, I foster cross-functional collaboration and drive team performance, ensuring compliance and operational excellence. Committed to developing talent and optimizing workflows for sustained success.
Overview
9
9
years of professional experience
Work History
Operations Coach
Walmart
Gonzales, TX
08.2024 - Current
- Trained associates on operational standards and best practices to enhance efficiency.
- Monitored workflows to identify areas for process improvement and implement solutions.
- Assisted in training materials for new team members focused on safety protocols.
- Facilitated daily huddles to communicate goals and address team concerns effectively.
- Analyzed performance metrics to ensure compliance with company policies and procedures.
- Supported inventory management processes, ensuring accuracy in stock levels and replenishment activities.
GM Coach
Walmart
Gonzales, TX
08.2022 - 08.2024
- Implemented inventory management systems to streamline stock control and reduce losses.
- Trained and developed staff on best practices for sales, customer service, and safety procedures.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Coordinated cross-departmental initiatives to improve efficiency in daily operations.
Fresh Team Lead
Walmart
Seguin, TX
05.2020 - 08.2022
Retail Sales Manager
Ulta Salon and Cosmetics
San Marcos, TX
09.2019 - 03.2020
- Led team in achieving sales goals through effective training and performance management.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, adjust inventory levels, and optimize product assortment.
- Fostered a customer-centric environment, ensuring high levels of service and satisfaction among clients.
- Oversaw daily operations, including staff scheduling, inventory management, and compliance with company policies.
- Recruited, hired and trained Number associates to develop into productive team members with excellent product knowledge.
Ethstitician
Ulta Salon
New Braunfels, TX
02.2018 - 09.2019
- Exhibited respect, friendliness, and a proactive approach to assisting colleagues and clients.
- Facilitated daily operations by collaborating effectively with team members.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts.
- Applied critical thinking to analyze complex problems, evaluate potential solutions, and make informed decisions.
- Delivered professional services and support within a fast-paced work environment.
Assistant Manager
Rue 21
Seguin, TX
03.2017 - 02.2018
- Enhanced team performance through effective training and development programs.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Coordinated promotional events, driving customer engagement and increasing sales volume.
- Analyzed sales data to identify trends, informing strategic planning and decision-making processes.
- Led daily operations, ensuring compliance with company policies and retail standards.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Gov John R Rogers High School
Puyallup, WACosmetology/Esthetics
Ogle School
TX02.2018
Skills
Operational excellence
Business process improvement
Cross-functional team coordination
Production scheduling
Workforce planning
Warehouse management
Operations management
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Critical thinking
Clear communication
Organizational skills
Adaptability and flexibility
Decision-making
Relationship building
Leadership development
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Operations Coach
Walmart
08.2024 - Current
GM Coach
Walmart
08.2022 - 08.2024
Fresh Team Lead
Walmart
05.2020 - 08.2022
Retail Sales Manager
Ulta Salon and Cosmetics
09.2019 - 03.2020
Ethstitician
Ulta Salon
02.2018 - 09.2019
Assistant Manager
Rue 21
03.2017 - 02.2018
High School Diploma -
Gov John R Rogers High School
Cosmetology/Esthetics
Ogle School