Nellie A. Stoudemire
Montgomery
Summary
Innovative individual, highly motivated, dynamic team player with extensive experience in a variety of areas of work. Seeking employment with a company where I can grow professionally and personally. Also seeking challenging opportunities where I can fully use my skills.
Overview
11
11
years of professional experience
Work History
Quality Specialist
CSL Plasma
12.2021 - Current
- Assisted with onboarding new clients and securing paperwork completion.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
Center Supervisor
CSL Plasma
04.2021 - 12.2021
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
Processing Technician
CSL Plasma
05.2020 - 04.2021
- Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors
- Ensures accuracy of unit labeling by verifying the pre-printed label matches the dynamic label
- Utilizes sterile technique to draw samples and uses heat sealer to assure the sterility and quality of plasma unit samples
- Ensure samples and units are packed and shipped in accordance with SOPs and center procedures
- Prepare shipping and unit disposal documentation
- Monitor freezer temperatures and immediately informs appropriate personnel if equipment is not functioning properly
- Conducts daily calibration of equipment according to SOPs
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed
- Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Reception Tech Group Lead
CSL Plasma
02.2014 - 05.2020
- Kept reception area clean and neat to give visitors positive first impression.
- Responsible for greeting donors at the plasma collection site and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process
- Answer the telephone and answer callers question or transfer call to appropriate staff member
- Referring donors to medical staff when appropriate and performing health screening procedures
- Perform finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Education
Associate of Applied Science - Health Information Technology
Miller-Motte Technical College
Wilmington, NCHigh School Diploma -
Autaugaville High School
Autaugaville, AL06-2011
Skills
- Microsoft Office (Access, Excel, PowerPoint and Word)
- Medical Terminology
- Presentations and Demonstrations
- Customer satisfaction
Timeline
Quality Specialist
CSL Plasma
12.2021 - Current
Center Supervisor
CSL Plasma
04.2021 - 12.2021
Processing Technician
CSL Plasma
05.2020 - 04.2021
Reception Tech Group Lead
CSL Plasma
02.2014 - 05.2020
Associate of Applied Science - Health Information Technology
Miller-Motte Technical College
High School Diploma -
Autaugaville High School
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