Nelly Setiawan
Chino Hills,CA
Summary
Cheerful [Food server] offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Motivated food server with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.
Overview
3
3
years of professional experience
Work History
Food Server
Yoshiharu
Chino , CA
07.2021 - 01.2022
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Food Server
Shogun Japanese Steak House
Pasadena, CA
06.2019 - 07.2021
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
High School Diploma -
Pelita
Jakarta, Indonesia04.2015
Skills
- Warm and Friendly
- High Volume Dining
- Customer Service and Rapport
- Point of Sale Systems
- Menu Memorization and Presentation
- Workflow Coordination
- Conflict and Complaint Resolution
- Special Requests and Substitutions
- Food Safety Standards
- Service-Oriented
Timeline
Food Server
Yoshiharu
07.2021 - 01.2022
Food Server
Shogun Japanese Steak House
06.2019 - 07.2021
High School Diploma -
Pelita