Nellyia Gable
Stroud,OK
Summary
Dynamic and engaging professional with a proven track record at McDonald's, excelling in customer engagement and kitchen maintenance. Demonstrated expertise in food preparation and safety, alongside exceptional verbal communication skills. Enhanced team productivity and customer satisfaction through efficient service and a clean working environment. Adept at multitasking and maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Stroud, OK
04.2024 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Dishwasher
Tammys Route 66 Cafe
Davenport, OK
01.2022 - 04.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Crew Member
Braums Ice Cream And Dairy
Idabel, OK
05.2020 - 08.2020
Education
Stroud High School
Stroud, OKSkills
Verbal and written communication
Hospitality service expertise
Ordering procedures
Telephone etiquette
Interactive communication skills
Food running
Table setting knowledge
Order delivery practices
Stocking and replenishing
Customer engagement
Food preparation and safety
Beverage preparation
Cash Handling
Kitchen maintenance
Cash register operation
Sandwich preparation
Equipment operation
Timeline
Crew Member
McDonald's
04.2024 - 06.2024
Dishwasher
Tammys Route 66 Cafe
01.2022 - 04.2024
Crew Member
Braums Ice Cream And Dairy
05.2020 - 08.2020
Stroud High School