Nelofar Iqbalzada
Des Plaines,IL
Summary
Motivated Computer Science student with a strong background in customer service, teaching, and teamwork. Proven ability to communicate effectively with diverse groups, solve problems swiftly, and manage multiple responsibilities in fast-paced environments. Experience as a server and teacher has developed strong interpersonal and leadership skills while consistently delivering exceptional service. Eager to leverage technical expertise alongside proven people skills in a professional role that prioritizes adaptability, reliability, and growth.
Overview
4
4
years of professional experience
Work History
Server
The Mather
09.2022 - Current
- Providing pleasurable dining experiences by ensuring professional and timely service.
- Ensuring the accuracy of food orders, and serve meals in a safe, sanitary, and timely manner.
- Demonstrating a positive, respectful, and professional team approach.
- Communicating effectively with residents, staff, customers, and coworkers.
- Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Cashier
Rush Hospital
06.2022 - 11.2022
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented best practices for cash drawer reconciliation, minimizing discrepancies during shifts.
- Welcomed customers and helped determine their needs.
Assistant Teacher
Tirana Training Center
10.2021 - 03.2022
- Facilitating the communication between teacher and students with translation.
- Assisting the teacher in preparing the class materials.
- Reinforcing lessons by tutoring individual students or small groups.
- Developed educational materials that aligned with lesson plans and learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Bachelor of Science - Computer Science (Software Engineering)
Illinois State University
Normal, IL09.2025
High School Diploma -
Zarghona High School
Kabul, Afghanistan12.2020
Skills
- Proficient in Microsoft Windows
- Advanced skills in Microsoft Office applications
- Digital communication
- Java programming proficiency
- Software development principles
- Efficient cash transactions
- Consistent work performance
- High-quality client service
- Collaborative teamwork
- Efficiency enhancement
- Client relationship management
- Analytical problem-solving
- Strategic team guidance
- Proficient in handling multiple tasks
- High endurance capacity
- Effective decision-making under pressure
- Strong verbal communication
- Positive demeanor
- Skilled in prioritizing concurrent responsibilities
- Adaptable learner
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Server
The Mather
09.2022 - Current
Cashier
Rush Hospital
06.2022 - 11.2022
Assistant Teacher
Tirana Training Center
10.2021 - 03.2022
Bachelor of Science - Computer Science (Software Engineering)
Illinois State University
High School Diploma -
Zarghona High School
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