Dynamic and adaptable professional with a solid background in team leadership. Known for enhancing operational efficiency and customer satisfaction through effective training and cash handling, ready to drive impactful improvements.
Overview
4
4
years of professional experience
Work History
Shift Leader
Carls Jr
Kennewick, WA
06.2023 - Current
Supervised team during high-volume shifts to ensure efficient service and customer satisfaction.
Trained new employees on operational procedures and customer service standards.
Coordinated staff schedules to optimize coverage for peak business hours.
Implemented process improvements that enhanced order accuracy and speed of service.
Landscaper
Self Employed
Pasco, WA
06.2022 - Current
Operated lawn care equipment, ensuring optimal performance and safety standards.
Performed routine maintenance tasks, enhancing landscape aesthetics and health.
Collaborated with clients to customize maintenance plans based on specific needs.