Nelson Chalas
Houston,TX
Summary
Reliable Cable Technician with experience installing and repairing cable TV, Internet Modems/Routers and digital services for business and residential customers. Dedicated to quickly and effectively setting up, removing, upgrading and downgrading service. Expert at using power tools, hand tools, multimeters and other instruments while working indoors or outdoors in various weather conditions.
Overview
7
7
years of professional experience
Work History
High Split Coax Splicer
LMD COMMUNICATIONS (Contracting Company)
Houston, TX
04.2024 - Current
- Performed quality control tests on all coaxial splices to ensure optimal performance.
- Installed, tested, maintained and repaired aerial and underground Amplifiers (MiniBridgers & LE)
- Inspected existing coaxial cable systems and Amplifiers for any potential problems or damages.
High Split Coax Splicer
H&G TECHNOLOGY (SPECTRUM)
Rochester, NY
11.2023 - 04.2024
- Performed quality control tests on all coaxial splices to ensure optimal performance.
- Installed, tested, maintained and repaired aerial and underground Amplifiers (MiniBridgers & LE)
- Inspected existing coaxial cable systems and Amplifiers for any potential problems or damages.
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
Boston, MA
07.2023 - 09.2023
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
Houston, TX
02.2023 - 07.2023
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
Memphis, TN
02.2022 - 12.2022
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
Houston, TX
08.2020 - 12.2021
- Performed installation and troubleshooting of cable systems including coax and fiber optics.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician (Coax)
HITECH (SUDDENLINK)
Conroe, TX
11.2019 - 03.2020
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician (Coax)
H&G TECHNOLOGY (SUDDENLINK)
Dallas, TX
08.2019 - 10.2019
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Cable Installation Technician Supervisor
H&G TECHNOLOGY (XFINITY)
Houston, TX
05.2019 - 08.2019
- Directed and supervised team of 15+ employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Fiber Optic Installer Technician
H&G TECHNOLOGY (GRANDE COMMUNICATIONS)
Austin, TX
01.2019 - 04.2019
- Installed, terminated, spliced and tested fiber optic cables.
- Troubleshot and repaired fiber optic systems.
- Performed maintenance on fiber optic networks.
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
Houston, TX
09.2018 - 01.2019
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Residential Cable Technician (Coax)
H&G TECHNOLOGY (SPECTRUM)
San Antonio, TX
03.2018 - 08.2018
- Installed coaxial cables, TV Boxes & Internet Equipment in residential homes according to industry standards.
- Troubleshot, diagnosed, and resolved cable issues for customers.
- Performed quality assurance tests on all installed services.
Residential Cable Technician (Coax)
CABL BAR (XFINITY)
Houston, TX
02.2017 - 03.2018
- Performed installation and troubleshooting of cable systems including Internet equipment.
- Assisted customers with technical support for cable connections and TV programming/Internet Set Up
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters
Skills
- Active listening
- Problem-solving abilities
- Adaptive team player
- Technologically savvy
- Customer relations
- Equipment Troubleshooting
- Grounding procedures
- Hand tools proficiency
- Device configuration
- Network configuration
- Work order processing
- Cable arrangements
- Troubleshooting skills
- Dispatch Communication
- Troubleshooting abilities
- OSHA Compliance
- Service Calls
- Customer Service
- System Testing
- Technical Support
- Customer training
- Equipment Preparation
- Equipment Repairs
- System repairs
- Customer Education
- WiFi setup
- Installing equipment
- Device Installation
Timeline
High Split Coax Splicer
LMD COMMUNICATIONS (Contracting Company)
04.2024 - Current
High Split Coax Splicer
H&G TECHNOLOGY (SPECTRUM)
11.2023 - 04.2024
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
07.2023 - 09.2023
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
02.2023 - 07.2023
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
02.2022 - 12.2022
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
08.2020 - 12.2021
Cable Installation Technician (Coax)
HITECH (SUDDENLINK)
11.2019 - 03.2020
Cable Installation Technician (Coax)
H&G TECHNOLOGY (SUDDENLINK)
08.2019 - 10.2019
Cable Installation Technician Supervisor
H&G TECHNOLOGY (XFINITY)
05.2019 - 08.2019
Fiber Optic Installer Technician
H&G TECHNOLOGY (GRANDE COMMUNICATIONS)
01.2019 - 04.2019
Cable Installation Technician (Coax)
H&G TECHNOLOGY (XFINITY)
09.2018 - 01.2019
Residential Cable Technician (Coax)
H&G TECHNOLOGY (SPECTRUM)
03.2018 - 08.2018
Residential Cable Technician (Coax)
CABL BAR (XFINITY)
02.2017 - 03.2018