- Grand kids
- Dallas Cowboys
- I enjoy helping others and giving back to the community
Nelson Franklin
Killeen,TX
Summary
Accomplished Store Manager with strong skills in cash control and team leadership. Successfully managed daily operations and trained staff to deliver exceptional customer service, contributing to a positive shopping experience and increased sales.
Overview
37
37
years of professional experience
Work History
Store Manager
AldiKilleen
Killeen, TX
08.2015 - 04.2026
- Led daily store operations to ensure optimal customer service and satisfaction.
- Developed and implemented strategies to enhance inventory management and reduce shrinkage.
- Trained and mentored staff, fostering a collaborative team environment focused on performance excellence.
- Handled interviewing duties to find best candidates for the store.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
IGA Grocery Store
Killeen, TX
01.1993 - 08.2015
- Analyzed sales data to identify trends, driving adjustments in merchandising and stock levels.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed budgeting processes, ensuring adherence to financial targets while optimizing operational efficiency.
- Oversaw compliance with health and safety regulations, maintaining a safe shopping environment for customers and employees.
- Coordinated promotional events to drive foot traffic and increase sales during peak periods.
Store Manager
Southland Corporation
Austin, TX
03.1991 - 11.1992
- Established strong vendor relationships, negotiating contracts that benefited store profitability and supply chain efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Merchandiser
Fleming Foods
Lubbock, TX
03.1989 - 02.1991
- Collaborated with suppliers to ensure timely delivery of merchandise and maintain stock accuracy.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Managed over 2.5 million dollars in inventory for resale to retail grocers.
Education
Bachelor of Science - Management
Baylor University
Waco, TX08-1987
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Minor bookwork
- Cash handling
Interests
Timeline
Store Manager
AldiKilleen
08.2015 - 04.2026
Store Manager
IGA Grocery Store
01.1993 - 08.2015
Store Manager
Southland Corporation
03.1991 - 11.1992
Merchandiser
Fleming Foods
03.1989 - 02.1991
Bachelor of Science - Management
Baylor University