Summary

Overview

Work History

Education

Skills

Certification

Timeline

Nelson Galindez

Orlando

Summary

Bilingual professional with experience supporting operations, administrative processes, and customer-facing environments, combined with a strong people-centered approach. Background in coordination, reporting, and daily operational support, with proven ability to remain organized, adaptable, and attentive in fast-paced settings. Trained in coaching methodologies and wellness principles, with a natural ability to communicate with empathy, respect confidentiality, and create welcoming environments for diverse communities. Currently working in an on-call, night event support role while seeking an opportunity to contribute to a mission-driven organization focused on care, inclusion, and community support.

Overview

years of professional experience

Certifications

Work History

Catering Server (Night / On-Call)

Universal Orlando Resort

Orlando

10.2022 - Current

Support event operations in a night, on-call capacity, maintaining professionalism, reliability, and attention to detail in time-sensitive environments.
Assist with setup, breakdown, and organization of service areas, ensuring clean, orderly, and safe spaces for guests and staff.
Collaborate with team members to facilitate seamless service flow and address unexpected situations calmly.
Provide respectful, courteous, and attentive service, contributing to a welcoming and positive experience for diverse audiences.
Demonstrate flexibility and accountability while balancing irregular schedules and changing operational needs.

Assistant Manager / Key Holder

Giuseppe Zanotti

Miami

01.2018 - 05.2022

Supported daily operations of a boutique environment, ensuring organization, cleanliness, and a calm, welcoming atmosphere for clients and staff.
Maintained close communication with store owners and partner locations to support inventory coordination, merchandise transfers, and daily reporting.
Assisted with inventory control, cycle counts, and stockroom organization, ensuring accuracy and order across shared systems.
Provided personalized, respectful customer support, including follow-up communication, special requests, and coordination of product shipments.
Handled cash transactions, daily reports, and administrative tasks with discretion, accuracy, and accountability.
Modified approach to accommodate smaller post-pandemic team structure, preserving service standards and operational consistency despite staffing limitations.

Sales Associate

Armani Exchange

Miami

04.2017 - 10.2017

Supported daily store operations by maintaining a clean, organized, and welcoming environment for customers and team members.
Delivered attentive and respectful customer service, supporting clients on sales floor and enhancing overall experience.
Assisted with merchandise organization, stock replenishment, and visual presentation according to brand guidelines.
Demonstrated reliability, teamwork, and adaptability in a fast-paced, customer-facing environment.

Senior Inventory Analyst

Empresas Polar (Venezuela)

Valencia

03.2010 - 07.2015

Facilitated inventory and materials coordination across multiple production areas, ensuring supply availability and organization
Sustained precise inventory records utilizing SAP, enhancing daily operations and production planning requirements.
Facilitated material requests and communication between warehouses and production teams to ensure timely resource flow.
Developed an Excel-based planning tool to organize inventory data and support more accurate material requests.
Supervised and guided operational staff, promoting teamwork, organization, and adherence to established procedures.
Conducted cycle counts, reconciliations, and documentation reviews to maintain inventory accuracy and process reliability.