Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelson Garcia De Jesus

Bronxville,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Uber Driver

Uber
New York, NY
10.2022 - Current
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Server

Black Tap
New York, NY
07.2017 - 08.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.

Education

High School Diploma -

Manhattan International High School
New York, NY
06-2017

Skills

  • Customer Engagement
  • Vehicle Maintenance
  • Route Planning
  • Time Management
  • Communication
  • Punctuality
  • Customer Service
  • Guest Engagement
  • POS operation
  • Liquor, wine, and food service
  • Positive and professional

Languages

English
Limited
Spanish
Full Professional

Timeline

Uber Driver

Uber
10.2022 - Current

Server

Black Tap
07.2017 - 08.2022

High School Diploma -

Manhattan International High School

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Nelson Garcia De Jesus