Nelson Jigaun
Summary
Experienced with maintaining cleanliness and order in fast-paced restaurant setting. Utilizes teamwork and communication to support waitstaff and enhance guest satisfaction. Knowledge of proper sanitation practices and efficient service techniques.
Overview
9
9
years of professional experience
Work History
Server Assistant
Sarabeth’s Central Park South
Manhattan, NY
06.2024 - Current
- Provided guests with excellent service in a timely manner.
- Communicated with front and back of house on any issues, questions, or concerns.
- Assisted servers in delivering food and beverages, ensuring timely and accurate service.
Food Runner
Upper East Coffee
Manhattan, NY
02.2021 - 09.2024
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness in service delivery.
- Collaborated with kitchen staff to coordinate meal preparation and presentation, optimizing workflow efficiency.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences and repeat business.
Food Runner
Pil Pil
Manhattan, NY
08.2021 - 06.2024
- Streamlined communication between front-of-house and back-of-house teams to reduce order errors.
- Implemented best practices for food safety and hygiene compliance consistently across service shifts.
- Collaborated with kitchen staff to ensure efficient workflow during peak hours.
Server Assistant
Cavatappo Wine Bar and Grill
Manhattan, NY
01.2017 - 02.2018
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to streamline food preparation and expedite service.
- Supported inventory management by restocking supplies and monitoring stock levels.
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Cleanliness standards
- Hospitality service expertise
Languages
Spanish
English
Timeline
Server Assistant
Sarabeth’s Central Park South
06.2024 - Current
Food Runner
Pil Pil
08.2021 - 06.2024
Food Runner
Upper East Coffee
02.2021 - 09.2024
Server Assistant
Cavatappo Wine Bar and Grill
01.2017 - 02.2018