Nelson Latouche
Port St. Lucie
Summary
Highly skilled, licensed adjuster with over seven years of experience specializing in property and casualty claims analysis and settlement within complex claims-handling environments. Proven ability to leverage strong analytical expertise and advanced negotiation skills to achieve fair, timely resolutions on behalf of insurers. Demonstrates deep knowledge of loss analysis, equitable settlement principles, claims processing, and depreciation recovery. Adept at conflict resolution and delivering clear, comprehensive reports. Extensive multi-state experience handling litigated claims, catastrophe losses, and complex property damage claims.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Claims Desk Examiner
Universal Property Casualty Insurance
Fort Lauderdale, FL
06.2018 - 01.2026
- Resolving 95% of claims within 30 days
- Managed homeowner insurance claims from first notice of loss through investigation, evaluation, and final resolution.
- Managed all aspects from Initial Assessment, supplement review to settlement
- Investigated and obtained relevant evidence needed to determine coverage.
- Identified and presented preliminary findings of fraud to Special Investigation Unit
- Drafted recommendations to files to mediation and appraisal for alternative resolutions.
- Communicated directly with Contractors, Mitigation Companies, Public Adjusters, and Attorneys to negotiate comparative pricing of materials and overhead.
- Performed auditory and quality assurance of firm wide inventory for global settlements
- Adjusted diverse property losses including theft, lightning, catastrophic events, plumbing leaks, hail and wind damage, fire, mold, vandalism, mortgage-related claims, and water losses
- Reviewed and analyzed estimates and damages using Xactimate
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
Project Manager
Stanley Steemer
West Palm Beach, FL
01.2008 - 06.2018
- Oversaw water restoration projects from initial assessment through completion.
- Coordinated mitigation efforts, project timelines, and crews to ensure efficient delivery.
- Communicated with homeowners regarding scope of work, expectations, and project progress.
- Managed insurance-related documentation and conducted detailed damage assessments.
Education
Associate of Business Administration -
Broward College
All Lines Adjuster License -
Central Florida Insurance School
Skills
- Proficient in Microsoft Office, Powerpoint and Excel
- Relationship development
- Water Mitigation estimate review
- Litigation claims settlement
- Catastrophe Claims
- Personal, casualty and property loss
- Strong knowledge of ISO policies
- Subrogation expert
- Underwriting Knowledge
- Policy Investigations
- Administrative background
- Risk management
- Data Analysis
Certification
ICRC WRT Certified
Timeline
Claims Desk Examiner
Universal Property Casualty Insurance
06.2018 - 01.2026
Project Manager
Stanley Steemer
01.2008 - 06.2018
Associate of Business Administration -
Broward College
All Lines Adjuster License -
Central Florida Insurance School