Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nelson Martinez

Ridgewood,NY

Summary

Dynamic team leader with a proven track record at Paris Baguette, excelling in employee training and conflict resolution. Recognized for enhancing customer satisfaction through effective complaint resolution and performance management. Skilled in task delegation, fostering a collaborative environment that drives team success and operational efficiency.

Overview

2
2
years of professional experience

Work History

Team Leader

Paris Baguette
Manhattan, NY
12.2024 - Current
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Ensured compliance with all safety regulations in the workplace.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.

Restaurant Server

Green House Data
Brooklyn, NY
12.2023 - 03.2025
  • Processed payments from customers using cash registers or POS systems.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.

Super Market

Mulberry Market
Manhattan, NY
04.2023 - 02.2025
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

Atlas High School
28-01 41st Ave, Astoria, NY 11101
06-2022

Skills

  • Employee training
  • Team building
  • Customer service
  • Conflict resolution
  • Performance management
  • Task delegation

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Team Leader

Paris Baguette
12.2024 - Current

Restaurant Server

Green House Data
12.2023 - 03.2025

Super Market

Mulberry Market
04.2023 - 02.2025

High School Diploma -

Atlas High School

Similar Profiles

CREATE PROFILE