Claudia Flores
Avondale,AZ
Summary
Dynamic Behavioral Health Technician with a proven track record at Denton Hampton House, skilled in client engagement and therapeutic communication. Adept at developing individualized recovery goals and administering medication, fostering a supportive environment that enhances patient outcomes. Strong social skills and a commitment to excellence drive my ability to thrive in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Behavioral Health Technician
Denton Hampton House
04.2024 - 01.2025
- Conducted client rounds to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Administrated medication to patients
Thermiser
CornellCookson
06.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server Manager
Dennys Diner
01.2019 - 02.2021
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
Licensed Aesthetician -
The Beauty Studio Academy
9897 W McDowell Rd Suite 81004-2025
High School Diploma -
La Joya Community High School
11650 W Whyman Ave, Avondale, AZ 8532305-2021
Skills
- CPR & AED Certified
- Social skills development
- Behavioral health
- Client engagement
- Therapeutic communication
- Behavior observation
- Admissions intake
- Mediation techniques
Languages
Spanish
Timeline
Behavioral Health Technician
Denton Hampton House
04.2024 - 01.2025
Thermiser
CornellCookson
06.2021 - 02.2022
Server Manager
Dennys Diner
01.2019 - 02.2021
Licensed Aesthetician -
The Beauty Studio Academy
High School Diploma -
La Joya Community High School
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