Summary
Overview
Work History
Education
Skills
Timeline
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Nelson Perez

Jersey City,New Jersey

Summary

Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

Overview

1
1
year of professional experience

Work History

Busser

The Ashford
10.2022 - Current
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted wait staff with timely food delivery and guest requests.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Engaged in suggestive selling and other sales techniques.

Education

High School Diploma -

James J Ferris High School
Jersey City, NJ
06.2023

Skills

  • Professional Relationships
  • Microsoft Office
  • Process Improvement
  • Effective Problem-Solving
  • Safe Handling Standards
  • Coaching and Training
  • Training and Development
  • Time Management
  • Troubleshooting
  • Hardware Recommendations
  • Personal Computer Repair
  • Critical Thinking

Timeline

Busser

The Ashford
10.2022 - Current

High School Diploma -

James J Ferris High School
Nelson Perez