Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelson Torrealba

Orlando,FL

Summary

Proven Housekeeping Room Attendant with a track record of enhancing guest satisfaction at prestigious hotels like Disneyland Resort. Expert in maintaining impeccably clean environments and adept in guest relations, significantly reducing complaints. Skilled in both window cleaning and fostering positive guest experiences, demonstrating a unique blend of hard and soft skills.

Overview

4
4
years of professional experience

Work History

Housekeeping Room Attendant

Disneyland Resort
12.2022 - Current
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.

Housekeeping Room Attendant

Hyatt
07.2022 - 11.2022
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.

Housekeeping Room Attendant

Golden Arrow
08.2020 - 01.2022
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

High School Diploma -

U.E. C. Pre Artesanal Hermano Juan De La Salle
Venezuela
06.2017

Skills

  • Dusting furniture
  • Window Cleaning
  • Ordering cleaning supplies
  • Guest Relations
  • Customer service-focused
  • Structural Framing
  • Roof Assembly
  • Wall construction
  • Door installation
  • Cabinet installation
  • Local Codes Compliance
  • Safety Compliance

Languages

English
Elementary

Timeline

Housekeeping Room Attendant

Disneyland Resort
12.2022 - Current

Housekeeping Room Attendant

Hyatt
07.2022 - 11.2022

Housekeeping Room Attendant

Golden Arrow
08.2020 - 01.2022

High School Diploma -

U.E. C. Pre Artesanal Hermano Juan De La Salle

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Nelson Torrealba