Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, Team building and leadership skills. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Vivint Home Security and Automation
04.2022 - Current
Sales expert, responsible for the sales over 150 accounts per year, reinforcing the company's market position in the smart home solutions.
Achieved consistent year over year revenue growth by developing and delivering sales techniques and strategies.
Effectively managed a team of sales representative, providing training, coaching, and mentorship to inspire a culture of collaboration, success, and high performance.
Demonstrated exceptional customer service, maintaining strong relationships
with clients to enhance brand loyalty and attract new customers.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Utilized data-driven insights to refine and improve business strategies,
identify market trends, and opportunities.
Sales Consultant
Lumio Solar
04.2021 - 03.2022
Consistently exceed sales targets and generate new leads, contributing to the company's growth in the solar industry
Provide exceptional customer service and maintain strong rapport with clients to gain customer satisfaction and deliver tailored solutions
Collaborate with cross-functional teams, including marketing and product development, to develop and implement effective sales strategies to increase market share
Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Assistant Sales Manager
Vivint Smart Home
04.2016 - 04.2021
Sales expert, responsible for the sale of over 100 accounts per year, reinforcing the company's market position in smart home solutions
Achieved consistent year-over-year revenue growth by developing and delivering effective sales techniques and strategies
Effectively managed a team of sales representatives, providing training, coaching, and mentorship to inspire a culture of collaboration, success, and high performance
Demonstrated exceptional customer service, maintaining strong relationships with clients to enhance brand loyalty and attract new customers
Utilized data-driven insights to refine and improve business strategies, identify market trends, and opportunities
Education
Associate Degree - Communications
Florida International University
Miami, FL
12-2017
Skills
Proven track record in sales, customer relations, and brand management, with expertise in identifying customer needs, delivering tailored solutions, and driving revenue growth
Excellent problem-solving, critical thinking, and decision- making capabilities, with the ability to work effectively in fast- paced and dynamic environments
Strong leadership and management skills, with experience in team building, training, coaching, and mentorship
Exceptional communication and interpersonal skills
Strategic planning and business development skills, with the ability to identify market trends, opportunities, and risks and develop effective solutions
Sales strategies
Team building
Conflict resolution
Workload management
Operations management
Customer rapport
Recruiting and interviewing
Customer relationship management (CRM)
Strategic planning
Sales growth
Orientation and training
Sales reporting
Timeline
Assistant Manager
Vivint Home Security and Automation
04.2022 - Current
Sales Consultant
Lumio Solar
04.2021 - 03.2022
Assistant Sales Manager
Vivint Smart Home
04.2016 - 04.2021
Associate Degree - Communications
Florida International University
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