NELY RODRIGUEZ
San Francisco ,CA
Summary
Goal-oriented individual with strong work ethic and affinity for law enforcement work. Completed Criminal Justice degree to enhance skill set and deliver better job performance. Excellent organizational and communication skills enabled productive interactions with community members and departmental colleagues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
San Francisco Sheriffs Cadet
Sheriffs Office
12.2017 - Current
- Navigated difficult situations
- Performed security checks
- Took calls, dispatched units to calls, and documented them
- Secure/protect building complex
- Informed and warned people of rule infractions, such as smoking and loitering on hospital campus
- Operated over 30 surveillance cameras to monitor interior and exterior public areas and entrances
- Enforcing safety regulations on the work cite
- Taking immediate action in the event of a major incident
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
Jones Clifford Law Firm Intern
Jones Clifford
09.2015 - 06.2016
- Helped organize and order supplies
- Filed closed cases in a storage room
- Helped the front desk with checking clients in
- Answered phones and provided people with information
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
SFPD Project Pull Intern
SFPD
06.2015 - 08.2015
- Produced high-quality documents, spreadsheets and presentations for internal needs.
- Created and optimized records management strategies to coordinate and protect information.
- Sorted and organized files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Restocked office supplies and retrieved files for staff.
- Upheld office schedule and calendar to coordinate workflow and meetings.
Salesforce Paralegal Office Assistant
Salesforce
09.2014 - 06.2015
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating customer information.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Supported staff on special assignments and ad hoc projects.
Intern for Latino Startup Alliance
SFPD
06.2014 - 08.2014
- Performed root-cause analysis, communicating observations and recommendations to improve corporate compliance.
- Tendered analysis to assist rationalization and optimization of company controls.
- Assisted with accounting research and analysis, policy frameworking, independent evaluations and best practices reviews.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Ticket Sales Office Manager Assistant
San Francisco Giants
09.2013 - 06.2014
- Transferred and directed phone calls, guests and mail to correct staff members.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Drafted agendas, recorded minutes and created documents for meetings.
- Authored clear and professional business documents.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
SFPD Summer Intern
SFPD
06.2013 - 08.2013
- Created and optimized records management strategies to coordinate and protect information.
- Produced high-quality documents, spreadsheets and presentations for internal needs.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
SFPD Summer Intern
SFPD
06.2012 - 08.2012
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Answered phones, provided information and took messages.
- Restocked office supplies and retrieved files for staff.
- Upheld office schedule and calendar to coordinate workflow and meetings.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA08.2023
Skills
Emergency Response
Stationary surveillance
Metal detector operation
Electronic surveillance
Conflict resolution techniques
Certified Spanish Speaker
First Aid Certified
Security Protocols
Interpreting procedures and instructions
De-Escalation Techniques
Customer Service
Adaptability and Flexibility
Certification
- First Aid/CPR Certified
- Certified Spanish Speaker
Timeline
San Francisco Sheriffs Cadet
Sheriffs Office
12.2017 - Current
Jones Clifford Law Firm Intern
Jones Clifford
09.2015 - 06.2016
SFPD Project Pull Intern
SFPD
06.2015 - 08.2015
Salesforce Paralegal Office Assistant
Salesforce
09.2014 - 06.2015
Intern for Latino Startup Alliance
SFPD
06.2014 - 08.2014
Ticket Sales Office Manager Assistant
San Francisco Giants
09.2013 - 06.2014
SFPD Summer Intern
SFPD
06.2013 - 08.2013
SFPD Summer Intern
SFPD
06.2012 - 08.2012
Bachelor of Arts - Criminal Justice
San Francisco State University
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