Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lonarice Williams

Vallejo,CA

Summary

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Overview

36
36
years of professional experience

Work History

San Francisco 911 Dispatcher

City and County of San Francisco
02.2001 - 07.2025
  • Coordinated with police, fire, and medical responders to dispatch units effectively.
  • Received emergency calls and assessed critical situations for appropriate response.
  • Operated multi-line phone systems and radio communications for seamless interaction.

San Francisco News Paper Customer Service Lead

San Francisco Newspaper agency
10.1989 - 01.2021
  • Led customer service team to ensure timely issue resolution.
  • Trained new staff on company policies and customer interaction techniques.
  • Managed communication between departments to streamline service processes.

Education

Some College (No Degree) -

Ball State University
Muncie, IN

Skills

  • Dispatch coordination
  • Emergency response
  • Critical situation assessment
  • Multi-line communications
  • Radio operation
  • Multi-line communication
  • Critical thinking

Timeline

San Francisco 911 Dispatcher

City and County of San Francisco
02.2001 - 07.2025

San Francisco News Paper Customer Service Lead

San Francisco Newspaper agency
10.1989 - 01.2021

Some College (No Degree) -

Ball State University
Lonarice Williams