Nemanja Milovanovic
Waiter
Valjevo
Summary
Adept at managing high-volume dining at Taverna 014, I excelled in guest relations and safe food handling, enhancing customer satisfaction by ensuring order accuracy and maintaining a pristine dining environment. My proactive approach and ability to multitask significantly contributed to a positive dining experience, showcasing my strong multitasking skills and commitment to quality service. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Waiter
Taverna 014
07.2019 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Promoted specials or upsold items to increase average check amount.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Economic High School
Valjevo, Serbia 04.2001 -
Skills
Order Accuracy
Guest Relations Management
Order Management
Dining area maintenance
Safe Food Handling
Strong multitasking
High-volume dining
Cleanliness
Order Taking
Quality Control
Professional Appearance
Menu presentation
Table Setting
Timeline
Waiter
Taverna 014
07.2019 - Current
High School Diploma -
Economic High School
04.2001 -
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