Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Photography
Timeline
Generic

Nena Tackney

Tampa,FL

Summary

Dynamic professional with proven expertise in childcare and retail environments, notably with Bambino and LaFrance. Excelled in conflict resolution and customer service, enhancing family trust and customer satisfaction. Demonstrated adaptability and excellent communication, achieving commendable levels of efficiency and rapport. Skilled in first aid and promoting positive behavior, consistently exceeding employer expectations.



Overview

1
1
year of professional experience
1
1
Certification

Work History

Babysitter

Bambino
03.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.

Sales Associate

LaFrance
11.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma -

HB Plant High School
Tampa, FL
06.2024

Skills

Patience and Empathy

Following Directions

Reliability and punctuality

Flexible scheduling

Child Supervision

Conflict Resolution

Toddler care experience

Adaptability and Resilience

Childcare

Bathing and dressing

Monitoring screen time

Problem-Solving

Dependable and Responsible

Excellent Communication

Promoting Good Behavior

First Aid

Accomplishments

  • Received consistent positive remarks for quality of care.
  • Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
  • Girl Scout Silver Award recipent
  • Red Cross Babysitting Certification
  • Red Cross First Aid Certification

Affiliations

  • Girl Scouts
  • Hillsborough County Sheriff's Explorer Post #238

Certification

  • Red Cross Babysitter Certification 2018

Photography

I enjoy being creative and taking photos of nature and people.  I am self taught, and enjoy the ability to be outdoors and work with people while also having a creative outlet.  My most treasured photo is one of a full moon which tends to be one of the most difficult things to capture. 

Timeline

Babysitter

Bambino
03.2024 - Current

Sales Associate

LaFrance
11.2023 - 03.2024

High School Diploma -

HB Plant High School

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Nena Tackney