Nene Puplampu
Columbus,OH
Summary
Data-driven student and well-organized team player offering excellent communication and multitasking abilities. Experience managing and coordinating multiple projects and activities, self-directing and making use of resources to meet deadlines with minimal supervision. Diligent, detail-oriented and reliable worker enthusiastic about supporting success.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
Columbus, OH
01.2023 - 04.2025
- Worked closely with customers to understand needs and resolve diverse issues.
- Collaborated with other managers to plan and direct organizational tasks.
- Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
- Assisted in sales, customer service and human resources objectives to increase experience and gain broad company perspective.
- Learned all aspects of business from ground-up to fully understand every operational facet and contribute to long-term business success.
Assistant Operations Manager
Esporta Fitness
Cuyahoga Falls, Oh
06.2022 - 01.2023
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Flexologist
StretchLab
Columbus, OH
09.2024 - 07.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Personal Trainer
The Exercise Coach
Columbus, OH
09.2024 - 08.2025
- Developed personalized fitness plans for diverse client needs.
- Conducted fitness assessments to determine client capabilities and goals.
- Led group training sessions to enhance community engagement and motivation.
Education
BBA - Sports Management
University of Akron
Akron, OH05.2022
Skills
- Spreadsheet development
- Administrative assistance
- Scheduling and calendar management
- Team collaboration
- Research and analysis
- Team development
- Program evaluation
- Improvement plan knowledge
- Database management
- Physical Conditioning
- Strength training
- Health and wellness
- Human anatomy expertise
- Exercise physiology
- Goal setting and planning
- Motivational
- Strength and conditioning
- Personal training techniques
- First Aid Training
- Anatomy and physiology
Certifications
- ISSA Certification (Personal Training)
- CPR/AED Certification
Timeline
Flexologist
StretchLab
09.2024 - 07.2025
Personal Trainer
The Exercise Coach
09.2024 - 08.2025
Assistant Branch Manager
Enterprise Rent-A-Car
01.2023 - 04.2025
Assistant Operations Manager
Esporta Fitness
06.2022 - 01.2023
BBA - Sports Management
University of Akron
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