Neo Jarvies
Sandy,Utah
Summary
Recent Collections Agent with experience negotiating with others to achieve the best possible outcomes for both the client as well as the company.
Experience in a managerial position delegating workload and ensuring that all policies and procedures are being followed in a safe and timely manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Collections Agent
VIVE Financial
Draper, UT
12.2023 - 08.2024
- Understanding of finances and how to read a ledger
- Developed effective strategies for collecting overdue payments while maintaining positive customer relationships.
- Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
- Processed incoming payments from customers according to established procedures.
- Advised customers on methods of avoiding future delinquencies.
Shift Manager
McDonald's
Riverton, UT
09.2021 - 12.2023
- Developed and maintained positive working relationships with staff and customers
- Maintained adherence to corporate policies and procedures through regular monitoring of store operations.
- Lifted and carried boxes of product from storage to various parts of the establishment
Education
High School Diploma -
Riverton High School
Riverton, UT06-2022
Skills
- Willingness to learn/hone new skills
- Quick learner of new tools/procedures
- Safety Compliance
- Quality Assurance
- Punctual and Reliable
- Repayment negotiations
Certification
- Valid CPR certification with the American Red Cross
Other
- Valid CPR certification with the American Red Cross
- 50 wpm
https://www.linkedin.com/in/neo-jarvies
Timeline
Collections Agent
VIVE Financial
12.2023 - 08.2024
Shift Manager
McDonald's
09.2021 - 12.2023
High School Diploma -
Riverton High School
- Valid CPR certification with the American Red Cross
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